Managed File Transfer in Action

Managed File Transfer in Action

A well known utilities company in Yorkshire were using multiple legacy systems and 2 disparate FTP solutions to move data into, out of and around their organisation.  These systems had grown organically over time to tackle isolated file sharing issues when they arose.  As it transpired, this approach left the company with an ungovernable mix of system to system and FTP solutions that required manual interventions and the ongoing revision of batch scripts.

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The mounting costs generated by work duplication and management overheads, accompanied by the risk associated with the absence of failover was becoming a genuine concern.  Bearing in mind that these systems were executing business critical processes such as billing, debt management, banking and delivering mission dependent data to employees in the field – recreating these undocumented workflows in the event of a disaster would be costly.  Considering the sensitive nature of certain pieces of data moving through these workflows, securing data was also a priority.

Pro2col worked alongside the customer to develop an understanding of their processes and document their key requirements.  Armed with this information, we were able to identify the technologies that would meet these requirements, and help them through the selection and evaluation process.  Specifically, the company were looking to:

  1. Secure the sending and receipt of confidential business and customer data
  2. To further automate the retrieval of time sensitive data from remote systems to provide realtime updates of vital information to their workforce at regular intervals throughout the day.

In terms of features, the company were looking for:

  • A solution that would support FTP, SFTP/FTPS, HTTP/HTTPS.
  • A user-friendly GUI for administration and configuration as apposed to CLI and scripts.
  • The ability to schedule time or event driven actions.
  • Pre and post processing ability i.e.; archiving, moving, deleting files that have been processed.
  • The capability to report failed transfers and system problems.
  • Potential to integrate with HP OpenView for system reporting.
  • Ability to perform ad hoc file transfers manually and simply via web browser or email plugin.
  • Ability to run concurrent processes.
  • Automatic fail over to a backup system.
  • Compatibility with Windows 2008 R2.
  • Integration with Microsoft Active Directory.

Based upon the information we gathered through the consultancy process, we were able to recommend the most suitable solution to meet their objectives – in this case, a combination of Ipswitch MOVEit Central and MOVEit DMZ with the Ad Hoc Module.  MOVEit Central was specifically designed to automate a wide range of mission critical file transfers, enabling the company to automatically “pull, process, and push” all files to any platform, including network architectures, operating systems, and protocols.  It would integrate directly into their existing data workflows, consolidating their automated file transfer tasks and allowing IT staff to create/administer them via a user friendly GUI interface.  For the ad hoc aspect of their file transfer requirements, MOVEit DMZ with the ad hoc module provided a secure, end to end solution for employees to send and receive mission critical files.

This just gives you an idea of the potential of these solutions and the levels of automation that can be achieved.  Within an enterprise environment such as a large utility company, an managed file transfer solution can save hours of manual processing and ensure that all the information is where they need it, when they need it.  As with all of our customers, we’ll be working with this organisation in the months and years to come, and look forward to helping them achieve their maximum ROI.

Click here for more information on the Ipswitch file transfer products.

Click here if you are interested in the consultancy services, which helped this organisation identify the right solution for them.

Alternatively don’t hesitate to contact a Pro2col team member on 0333 123 1240, if you wish to discuss your particular file transfer requirements.

Managed File Transfer is for SMB’s too

Managed File Transfer is for SMB’s too

Recent research suggests that the SMB sector is coming under an increasing number of cyber attacks from hackers and cyber criminals.  Figures published by Symantec revealed that the number of attacks on companies with fewer than 250 staff had doubled in the six months to June 2012.  Similarly AVG reported that it was predicting an increase on the £3.37 million of damage inflicted on UK SMB’s last year.  Verizon confirmed that the majority of 855 data breaches analysed in their Data Breach Investigation Report had been inflicted upon SMB’s.

The question is; why are SMB’s being targeted?  It would appear that the modest budgets available to small companies make them easier targets, smbgiven the lower level of expenditure on information security technologies.  Especially since SMB’s frequently work as suppliers for larger organisations, making them a more attractive proposition to hackers than the more conventional direct attack on the corporate target.

What does this have to do with managed file transfer I hear you ask?  MFT has generally been considered a technology more appropriate to corporate organisation’s – with its big price tag and grand title.  Times are changing for the MFT marketplace and there are now some very comprehensive solutions available at really competitive prices.  For those SMB’s considering how they should secure data transfers with their larger corporate customers, technologies exist at around the £4,000 mark which provide an equal amount of functionality as many corporate companies have.

To discuss your file transfer requirements, whether you’re an SMB or multi-national organisation, get in touch with Pro2col or give us a call on 0333 123 1240.

Globalscape Hosted FTP Offering Goes Live in the UK

Globalscape Hosted FTP Offering Goes Live in the UK

We’re very pleased to announce that Pro2col has been selected by GlobalSCAPE as their key partner to launch their secure hosted FTP solution – Hosted EFT Server here in the UK.  Over the past couple of weeks we’ve been finalising the offering, so I thought we would give you a quick insight into what’s available.

Hosted EFT provides you with your own hosted version of Globalscape’s award winning EFT Server.  Deployed at Peer1’s world class UK data centers,ftp_server_hosting we have multiple hosted FTP instances set up and ready to go.  There are various options on disk space and bandwidth, along with a range of additional modules available including High Security, Auditing & Reporting and Web Transfer Clients for multi Gigabyte uploads.  This means your company can benefit from the features of EFT Server, without the upfront costs of infrastructure and licence costs.  We’ll provide you with your own dedicated IP address and help you to take advantage of the numerous branding options – all with an unlimited number of users.

If you’d like to take advantage of Globalscape’s Hosted EFT Server provided by Pro2col, then get in touch for a no obligation demonstration or free 30-day evaluation.  We’ll show you just how easy it is to be up and running in a couple of minutes so you can start simply and securely exchanging files with your trading partners and customers.

Managed File Transfer – Remote Access Removed or Remote File Termination?

Managed File Transfer – Remote Access Removed or Remote File Termination?

Managed file transfer solutions are the ideal technology to share files securely with remote trading partners and customers.  This is what they were designed to do and in the most part, they all provide a simple interface to achieve this.  Some provide a web browser facility, whilst others offer additional plugins such as a Microsoft Outlook Plugin or less conventionally, a Lotus Notes Plugin.  However the one common way in which the majority of these technologies work is for the file to remain on a web server, to be collected by the intended recipient.  This then provides the system with an audit trail of when the file was downloaded and in most cases, to which IP address – confirming the users location.

This is great in most instances but imagine a situation where you’ve sent an email using the plugin within your email client of choice, only to later find that recall_email-300x262you’ve attached the wrong document.  Worse than that, it contains sensitive customer or financial data – what then?  You make a frantic call to your IT Help Desk asking them to delete the file or remove access to it.  You then get confirmation from the kind Support Desk person to say that they’ve action your request.  Great, you’re in the clear…. but upon returning to your email you see that your customer has already downloaded the file and you have the email notification to prove it.  Where you usually greet the notification with a shrug of the shoulders in the knowledge that the managed file transfer solution has once again done its job, this time it leaves you cold!

Fortunately not all managed file transfer solutions are built the same.  Some have DLP capabilities ensuring that sensitive data is quarantined whilst one vendor we work with provides a very unique capability, remote file termination.  How is this done I hear you ask, well give us a call and we’ll tell you!  Suffice to say, this type of technology provides the highest levels of security available therefore isn’t pitched at your general ad hoc file transfer users.  It’s more appropriate for those companies dealing with extremely sensitive data, e.g. data needing to be exchanged between board members, patent information, IPO, MBO, acquisitions and mergers information and so on.

If your business has a requirement to move data in a more secure manner than your existing file transfer technology allows, speak to Pro2col as we’ve got technologies that can handle the most sensitive of data.

A Secure Alternative to Dropbox – Welcome to Managed File Transfer

A Secure Alternative to Dropbox – Welcome to Managed File Transfer

Once again here we are discussing Dropbox as they attempt to minimise the damage to the company brand following the latest reports announcing a further security breach.

Dropbox announced yesterday on their blog that after hiring some “outside experts” to investigate why certain Dropbox users were getting spam to their non-public Dropbox email addresses, the experts concluded that a Dropbox employee’s account was hacked and the details were lifted from a project document.  No details were provided on the numbers of users affected, what other information was compromised or why account details were stored in an unencrypted document.

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Ordinarily we’re singing the praise of managed file transfer solutions as an alternative to custom built, cumbersome, unsupported, legacy FTP servers. However, a quick search on Google this morning showed me that perhaps more people are now searching the internet for a secure alternative to Dropbox, likely due to the broadcast of recent security issues.

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A business’ decision to select Dropbox or any other cloud based technology for storing and sharing company data, should be taken with caution.  Cloud based solutions in general offer significantly more advanced features than your average in house managed file transfer solution, which end users have grown accustomed to.  Why?  Because they’re developing for a single, controlled environment over which the vendor has complete control whereas a managed file transfer vendor has to develop for multiple server based operating systems and the QA process can be lengthy, thus inhibiting progress of a product.

There are however a number of reasons why a greater degree of security can be achieved by deploying an in house managed file transfer solution, here are four of them:

  1. It’s not a big Cloud brand target with hundreds and thousands of users
  2. Data is stored local to you and you have complete control over the security policies
  3. Access is securely controlled by AD/LDAP and other user group contained within corporate authentication tools
  4. Reporting and blacklisting tools mean that hackers can be monitored and banned very quickly

If you are concerned about the lack security, control, auditing and governance of your business data then speak to Pro2col.  We can help to analyse your requirements, select the most appropriate vendors and assist right through the evaluation process and beyond.  Managed File Transfer is fast becoming a necessary business tool and is certainly a more than adequate alternative to Dropbox.

Globalscape Secures New US Army Contract

Globalscape Secures New US Army Contract

Globalscape have just announced their latest deal with the US Army.  Supporting the Standard Army Maintenance System-Enhanced (SAMS-E) logistics program, this is the fourth US Army contract that Globalscape have won since 2005.

This new contract has the potential to be the company’s largest single deployment if it continues over the next 3 years.

“More than 30,000 Army and DoD licenses are used to support various military operations and humanitarian efforts around the world,” said Bill Buie, Globalscape executive vice president of sales and marketing. “We provide mission-critical software solutions, for securely sharing digital files, to thousands of commercial companies and government organisations worldwide. We are particularly proud that the US Army uses our secure file transfer solutions for their logistical and supply needs.”

Globalscape solutions enable the SAMS-E program to maintain compliance with federal and US Army and information security regulations. The company’s leading product certifications, such as Federal Information Processing Standards (FIPS 140-2) and the US Army Certificate of Networthiness (CoN), give Globalscape a distinct advantage when competing for mission-critical and time-sensitive projects.

For more information regarding Globalscape solutions in the UK, contact Pro2col on 0333 123 1240. And don’t hesitate to request a copy of this case study.