0333 123 1240 info@pro2colgroup.com

Pro2col Services

At Pro2col, we’re more than just a reseller and distributor of managed file transfer products.  As pioneers of managed file transfer technologies, we have worked with companies of all shapes and sizes to tackle their data transfer challenges and provide comprehensive solutions that help them to increase productivity and enhance security.

We like to take a more human approach to IT and as independent specialists; our clients’ needs are always our top priority. Pro2col’s friendly and approachable team is committed to finding the right solution for you and your business, so that you can focus on the job in hand.

Our team of specialists offer a range of services to support our customers from project conception through to implementation and post sales support.  These services include:

Our Services Include:

CONSULTANCY

Pro2col uses a consultative approach to ensure that your organisation gets the best possible results and a solution that is aligned to your unique needs. Our job is to firstly arm you with the information you need to make an informed buying decision. And secondly to ensure that the solution you choose is implemented and integrated within your organisation efficiently and correctly. Find out more…

 

INSTALLATIONS

We provide both onsite and offsite managed file transfer installations for all of the products detailed in our file transfer portfolio. We pride ourselves on the quality of our installations. Our trained engineers will work closely with you to achieve the optimum managed file transfer installation and integration within your existing IT infrastructure. Find out more…

 

SEARCH AND SELECTION

Our vendor impartiality is a vital element to the service we provide to our prospective customers. They feel safe in the knowledge that we’ll recommend the best solution based upon their requirements and budget which is why we get approached by many prospects not just from the UK but further afield. Find out more…

 

SUPPORT

Many of the solutions that we provide (as do the majority in the marketplace)  originate from the US.  This can make dealing directly with these manufacturers troublesome, which is why we provide complementary standard support services to all customers with a valid vendor contract. Find out more…

 

REMOTE SERVICES

We are able to provide remote support and demonstrations of the managed file transfer products on our using our remote services facility.  You will need to download and install the following software to receive remote support (PC or Mac versions). Find out more…

 

TRAINING

Core training is provided as part of any routine installation but if you have any specific requirements over and above the standard training provided, this can be booked as a separate service to be carried out at a time convenient to you. Find out more…