Are your staff spending valuable time and resource on repetitive, manual tasks? Their expertise and skill would add more value in other areas of your organisation.
Automate Desktop will free up their time, streamlining IT and business processes with Robotic Process Automation (RPA).
From banks and hospitals to manufacturing suppliers, companies use Automate in a wide range of scenarios. The most common include: Automating report generation, file movement, data import and export, and scheduling batch processing. And IT can create powerful workflows with advanced capabilities.
No matter how unique your organisation or use case, it is easy to do, regardless of technical expertise. The solution has a drag-and-drop interface and over 600 prebuilt automation building blocks.
Automate Desktop delivers small-scale robotic process automation for desktop applications, but it can easily be scaled to span departments, locations, and systems—on premise or in the cloud. You can automate integrations between existing systems, applications and workflows. Simply upgrade to Automate Plus or Automate Ultimate when the time is right.
Many of these industry case study examples started off with Automate Desktop, then upgraded to extend their Robotic Process Automation.
The company uses HelpSystems Automate to accurately sort, compress, archive and delete massive event log files each day. The robots also back up information that could previously only be backed up by a highly-experienced operator.
This saves a lot of time and all the data is reassuringly safe and accessible.
This large provider delivers a bundled service so customers benefit from simple billing. But forty employees were manually logging into websites to capture and consolidate billing information. This long and tedious process was prone to human errors. Automate software robots now deliver these steps, but the company didn’t stop there. It automates their network monitoring too, combining monitoring with automated remediation to improve response times and eliminate repetitive work. Now Automate handles 75% of processes that had previously been done manually.
Closing out each month’s claims was a long, manual process for this insurance company’s IT staff. Now with Automate, a process automatically starts and runs unattended throughout the night. It will send an email notification in the event of an application malfunction, giving peace of mind.
Automate also generates the reports for regulatory bodies, who may request them without notice. It integrates with existing applications, like Crystal Reports, the Infinity system and Microsoft Great Plains. This provides regulators with the information they request simply and quickly.
This faster, more accurate report creation saves multiple employees days of work per month.
Supply chain and food distribution
This company processes and ships £250 million of food nationwide each year. The high volume of orders would tie up their staff with mundane repetitive tasks, like manually faxing customer order files to their warehouse.
With Automate, Single Source transfers customer order files automatically to their warehouse. Then Automate runs other essential processes like monitoring supply levels and making SQL updates to their database.
Automate reliably delivers the files on time, without any manual intervention or monitoring.
This medical institution relies on three main applications: an HR system, a time and attendance system and a staffing system. Being up-to-date and synced enables the business to allocate the right number of staff, operating efficiently while providing quality care.
Switching between applications was taking up so much time, so Automate now delivers the thousands of transfers between these applications. Instead of having to worry about staffing levels and not having the most accurate and up-to-date data, they can keep the focus on their patients.
This particular company cited their return on investment at 650%.