We spend a lot of time researching and testing the latest technologies and over the years, we have formed trusted relationships with many of the industry’s leading Managed File Transfer vendors. This means we’re able to offer our customers the best of what’s available in the marketplace.
We’ll help you to clarify your immediate requirements and long-term objectives so that together we can pinpoint the solutions that will best meet your ongoing file transfer needs.
Pro2col uses a consultative approach to ensure that your organisation gets the best possible results and a solution that is aligned with your unique needs. From start to finish, our approach ensures that you have all the knowledge and techniques at hand to stay in control and achieve your business goals.
Whatever stage you have reached in your file transfer project, we’re more than happy to assist. Below is a breakdown of the different stages of a successful managed file transfer project runs through and how we can help.
PROJECT LED PROFESSIONAL SERVICES
We understand that different companies are at different levels of maturity when it comes to secure file and data sharing. This is especially true when putting this into a GDPR context or evaluating in-house skills.
We have therefore created Professional Service offerings that can help no matter what stage of the process you could do with expertise. These can either be delivered remotely or onsite dependent on your needs.
NEEDS ANALYSIS SERVICE
PROFESSIONAL SERVICE CREDITS
Pro2col’s Professional Service Credits is our way of being able to track and manage the time we spend assisting you with your requirements and providing complete visibility to our charges and time taken on your Professional Service tasks.
Professional Service Credits can be exchanged for telephone, email and remote desktop support, training, consultancy or audits and each credit represents 15 minutes of support time.
Support will not be provided until credits have been paid for in full, or where applicable invoiced.
There are 5 options of credit you can purchase:
4 pack of support credits
10 pack of support credits
20 pack of support credits
50 pack of support credits
100 pack of support credits