0333 123 1240 info@pro2colgroup.com

Tuckton does #ChristmasJumperDay

#ChristmasJumperDay 2019

Let's get Tuckton involved

Pro2col has upped the Christmas Jumper Day action this year! We’re getting the rest of Tuckton High Street involved to raise even more money for Save the Children.

Together with our friends at Flat White we will be donning festive jumpers and hosting a number of other activities. It all takes place on Friday 13th December and includes:

  • ​Christmas window display competition
  • Raffle
  • Hot food and drinks from Flat White
  • Kids ‘Design a Christmas Jumper’ competition – download the template here – and drop it into Pandemonium
  • And more…
All money raised will go to Save the Children, changing children’s lives around the world. It’s surprising how even a small donation can add up to make a big difference:
  • £210 could equip 200 children in Indonesia with everything they need for school.
  • £100 could buy the essentials a family fleeing conflict in Syria need to survive the winter cold.
  • £50 could provide a child with a month’s supply of high-energy peanut paste, helping them recover from malnutrition.
  • £20 could provide a newborn baby and mother with the vital supplies they need to get the best start in life.
  • £10 could pay for a child’s schoolbag kit in Kenya to help children learn.

And just to give you a taster of what to expect, here’s a picture from last year. Can Pro2col Director James Lewis top that suit? Updates on Facebook and LinkedIn!

Pro2col are independent experts in secure and Managed File Transfer. Our experts can advise you through the different stages of your file transfer and integration project to make sure it’s a success. Whether that’s scoping your requirements, product demos and proof of concept / evaluation, negotiating the best deal with vendors or installations and training, call 0333 123 1240 or complete the online contact form.

Managed File Transfer Buyers Guide

Open PGP keys under attack: Does this affect your MFT solution?

Open PGP keys under attack: Does this affect your MFT solution?

PGP is the industry standard for securing communications and a common feature of MFT. But it’s recently been at the centre of hacking fears. This guest blog post from Coviant Software CEO Greg Hoffer will alleviate any concerns relating to your Managed File Transfer (MFT) solution.

It was bound to happen one day: the OpenPGP Standard Key Server implementation has fallen victim to attack. When the Pretty Good Privacy (PGP) Keyserver system allows anyone to affix changes (“attestations”) to a given key –these never, ever get deleted. As a result, malicious attackers can “spam” a public key sitting on a key server, adding these attestations over and over again until the key itself becomes too unwieldy to use by some software. This is a clear security issue leading to a “denial of service” attack, rendering that public key unusable for encrypting information.

So how does this affect your MFT solution? It is has no negative impact at all. I have never experienced any customer that uses a KeyServer for OpenPGP key distribution. When creating a transaction to move files between a MFT customer and an external customer, partner, supplier, or vendor it is always the two sides of the file transfer that coordinate the exchange of public keys, either through email or a file transfer protocol like SFTP. Thus, since those public keys are not put onto a public Key Server, they will not have extraneous attestations attached to them, and both sides will be able to process the keys just fine.

Let’s all use this situation as a reminder to be very untrusting when dealing with the security of sensitive data, and not provide an infrastructure that allows anonymous, unregulated edits to information that is vital to secure communications.

Greg Hoffer

CEO, Coviant Software

Your MFT solution is a critical part of your infrastructure, with many business processes depending on it. Without regular maintenance and training, you are risking security and efficiency, and ultimately not getting the best value from your solution.

Our health check service reviews the performance of your software, checking your configuration, version, clean-up rules and more. Our technical consultants will produce and present a report advising on risks we have identified and remedial actions.

Call 0333 123 1240 or contact us online to book a health check today.

Managed File Transfer Buyers Guide

Criteria to consider when choosing the right Managed File Transfer product

Criteria to consider when choosing the right Managed File Transfer product

What should you consider when choosing a Managed File Transfer product? As well as matching technical features against your requirements, it is really important to look at the lifecycle of the product you are evaluating.

As with everything in life there is a natural evolution or life cycle that every product will go through i.e. inception, growth, maturity to decline. Of course the length of time in each phase will vary based on a number of different factors like marketing, on-going product development, customer input and a strategic commitment to R&D.  Under these conditions a product’s growth can continue for a long time. But there are some things that you can help identify a product that is in or near the declining phase of its lifecycle.
 

10 things to look at when evaluating an MFT solution

  1. No product development road map.
  2. Road map is primarily made up of sustaining fixes.
  3. No big enhancements being released in the near term i.e. 6 – 8 months.
  4. No big enhancement(s) released in the last year i.e. reporting, dashboards, etc.
  5. Not up to date with the basic table stakes of MFT functionality. This could also apply to an immature product as well. But if a product has been around for some years and is lacking some basic MFT functionality that should be a big red flag.
  6. Declining Sales. It is easier find out this information for publicly traded companies than private ones.
  7. Little or no marketing promotions for the product(s) you are evaluating.
  8. Still using Old Technology Paradigms, ie: a product doesn’t have the most up to date versions of technology such as encryption algorithms, protocols etc.
  9. Little or no R&D infrastructure.
  10. Based on the competitive dynamics of the MFT industry, if company is not electing to employ one of three strategies: Maintain, Defend, or Innovate your product is in the declining phase of its lifecycle.

Your solution will become a critical component of your organisation’s business workflow, so it’s important to know you are choosing a committed vendor.

We work with some of the industry’s leading vendors. In addition to having a close relationship with them, we understand their position in the marketplace, where their product roadmaps are headed and can help to steer you towards the most appropriate technology for your requirements.  Contact us to see how we can help with your file transfer project.

Managed File Transfer Buyers Guide

Researching Managed File Transfer? Download our independent Buyer’s Guide

Researching Managed File Transfer? Download our independent Buyer’s Guide

​We know it’s difficult to research and select new software, especially one as fundamental as Managed File Transfer. It underpins your security, efficiency, cloud strategy and digital transformation. None of these are areas where you can take risks.

That’s why we created the Managed File Transfer Buyer’s Guide. It helps you mitigate these risks, so you can confidently select the right solution for your business requirements.

Why did we create the Managed File Transfer Buyer’s Guide?

There are three main reasons we wrote this: To save you time, to save you money and because our independence and expertise means we are best placed to advise.

 

  • To save you time and money

    Managed File Transfer is a big investment. Whether you’re buying for the first time or replacing an outdated solution, you don’t want to make an expensive mistake.
    There are over forty vendors on the marketplace, each pushing their product. Of course they will tell you it is right for your business. But perhaps Managed File Transfer isn’t right for you after all? Or maybe there’s a product that will deliver your requirements better and for a cheaper price?
    To research every product thoroughly will take a lot of time and resource. We have distilled the essential information into this guide, so you can understand whether you need MFT, which business problems MFT can address and how, plus advice for the different stages of your project.

  • Other Buyer’s Guides aren’t up to much

    There’s no-one else who can create a truly independent Buyer’s Guide with our level of expertise. They are either written by vendors trying to push their product, or by businesses without our level of experience.
    Pro2col deal solely with MFT and have done for over 15 years. Each of our senior technical consultants has over nine years’ experience. We are thought leaders in the industry, assisting vendors with product research and development, and are providers and developers of the only vendor-independent training programme: The Certified file Transfer Professional (CFTP).
    Our technical expertise is sought the world-over by businesses and vendors alike. Access this expertise for free now.

What does the Managed File Transfer Buyer’s Guide include?

  • Explanation of MFT and whether you have a current or future business need.
  • A series of common business problems MFT solves, including automation, security and visibility.
  • Which MFT features or modules address which requirement?
  • Use cases explaining how different industries use MFT.
  • Advice for the different stages of an MFT project.
  • Access to more downloadable resources to help you through each stage of your product.
Managed File Transfer Buyers Guide

Managed File Transfer software comparison

Managed File Transfer software comparison

Do you need to compare Managed File Transfer solutions? With over forty products on the market, where do you start? We developed this free Managed File Transfer software comparison service to help you.

Globalscape EFT, HelpSystems GoAnywhere, Cornerstone from SRT, Ipswitch MOVEit and Cleo Harmony are all excellent Managed File Transfer products that we recommend to customers. But even from this shortlist, which is the right one for your organisation?

Every business has a unique set of requirements and each solution delivers its feature-set differently. There are so many factors that will determine if your implementation is a success. Sourcing the wrong product will cost you more in the long run.

Pro2col’s free comparison service identifies the right solution for your needs and budget. You complete a series of questions about your current and future business requirements, and receive a bespoke report from our technical consultants, recommending the best solution for you.

 

Globalscape logo
Ipswitch logo
GoAnywhere logo
Aspera logo
South River Technologies logo
Maytech logo
Coviant Software logo
Citrix Sharefile logo
Cleo logo
Thru logo

HOW DOES THE MANAGED FILE TRANSFER SOFTWARE COMPARISON WORK?

STEP 1: Complete a series of questions about your requirements, answering in as much detail as possible.

STEP 2: Our independent technical consultants will review your answers, comparing against the different solutions.

STEP 3: We will make a free recommendation, explaining which product is the best fit for your organisation and why. If we don’t supply the software, we will put you in touch with someone who does.

STEP 4: If you need more detail for your business case or procurement team, opt for our extended paid report service, with detailed analysis of three products, vendor details and pricing.

 


WHY REQUEST A MANAGED FILE TRANSFER SOFTWARE COMPARISON?

SAVE TIME

You will save weeks of research time by completing this questionnaire, making use of our technical consultants’ knowledge and expertise.

EXPERTISE

Pro2col experts have been delivering secure file transfer solutions since 2004 across 30 countries. Each technical consultant has a minimum of seven years’ experience working with this niche technology. We are also providers and developers of the only file transfer certification, CFTP.

INDEPENDENT

Software vendors will want to sell you their product, but our technical experts independently analyse the best solution for your unique requirements. They consistently review the marketplace and only select credible solutions from credible vendors, who provide excellent support and regular software updates.

FULLY SCOPE YOUR REQUIREMENTS

Your internal processes and current / future business requirements will determine which solution is the best fit. That is because different software differs in how it delivers the same set of features – the level of detail makes all the difference. Our free Managed File Transfer comparison service asks you the right questions to recommend an exact fit for your organisation, making sure your implementation is a success.

The questionnaire prompts you to consider the following criteria: Key infrastructure questions you need to think about when comparing MFT software; how your solution will be impacted by other policies within the business; requirements for automated transfers
Transfer protocols, which will depend on the security requirements for the data (eg: personally identifiable data, credit card information);
which cloud services you need to connect to; which standards you need to comply with (eg: GDPR, PCI DSS).

“James and the team provide great insight and service to the MFT industry as a key recognized partner to many of the leading vendors. He assisted us to understand the marketplace and matched it up to our requirements.”

Max Maklin

Enterprise Architect, Nav Canada


“Pro2col have been fantastically patient and have gone above and beyond the call of duty in making sure that we made the right decision and chose a product that was suitable for us.”

Sam Wong

IT Security Specialist, Brit Insurance

MFT utility case study: Water Plus

MFT utility case study: Water Plus

Managed File Transfer (MFT) reduces overheads for utility start-up Water Plus

Managed File Transfer (MFT) reduces overheads for utility start-up Water Plus

This case study describes how Pro2col delivered a smooth launch and cut costs for a utility start-up. It is an MFT utility use case.

Water Plus needed to install a new MFT solution within a very tight deadline, otherwise they wouldn’t get their licence.

The company is a standalone venture, set up by Severn Trent and United Utilities. Deregulation in 2017 meant 400k non-household customers were transferred to the new company overnight. They had no infrastructure, a tight budget and very little time.

The solution was a system that could be set up quickly, provide the exact security and automation requirements they needed, and offer ongoing UK-based support.

Pro2col: On-tap specialists

Water Plus knew they wanted a Managed File Transfer solution, but they needed support selecting the right product and modules, then installing it. They approached Pro2col – the highly trusted UK partner of many MFT providers – who analysed their requirements and suggested an enterprise-level solution with an MFT Gateway for additional security, plus auditing and reporting features. “Using Pro2col kept start-up costs down as installation was fifty to seventy-five per cent faster with Pro2col’s engineers onsite,” said Chris Leach, Application Manager, Water Plus.

Process automation

​Managed File Transfer reduces the need for time-consuming and repetitive manual processing. Companies run more efficiently and keep costs down. It helps Water Plus manage files and data with multiple workflows in place. “We would need an additional team of five to transfer files manually at peak times,” said Chris. “Instead, files can arrive a few minutes before processing without any issues. A member of staff couldn’t do that, especially at scale. MFT doesn’t need lots of people, saving huge staffing costs. It all works in the background. There is less chance of human error and less chance of files or data being sent that shouldn’t.” For example, meter readings are automatically translated into the right format and stored in a certain place on the server. This can then drive multiple processes, such as email acknowledgements, generating bills and printing, right through to processing payment.

“Bringing Pro2col onsite made installation between 50-75% faster.”

 

Chris Leach
Application Manager

 

 

Security concerns

​“Security was a major factor”, says Chris. “If you have files coming in and going out all over the place, there’s a lack of control. That means no security and no audit. The solution Pro2col recommended offered one single system that only needed one external IP in the DMZ for all the files so there’s less chance of getting hacked.” The additional MFT Gateway provides a single point for files to enter or leave the network that is completely secure and under your control. Nothing comes through the Gateway without permission. There are added customer benefits, noted Chris. “I can do all my white listing from one box and customers only need to white list one IP address.”

Auditing and reporting

GDPR makes a data trail essential. You have to know who saw a file and when. Reporting can be set up to automatically deliver this visibility. “I know which files are in the system and who touched them at what time,” Chris explained. “If we have a query, I can go and pull it up. If that was done manually or via email, even using secure portals, there’s no audit and no tracking. That’s a big benefit.” Reporting is also really important to work alongside automated processes to prevent some predictable system problems. Potential issues are flagged, such as a file that is too large. Chris sets the trigger points and actions which can – for example – split the file up into smaller sizes to prevent overnight batch processing errors.

Room to grow

The MFT solution was scalable, which meant Water Plus could build it out as requirements grew. “As we began to understand the business needs better,” says Chris, “we realised we needed a process for ad hoc file transfers. The solution had a module we could easily add-on, which did that. It was quick and easy to set up.” Water Plus added this secure person-to-person transfers module to their solution two years later.

Ongoing support

Ongoing UK-based support is a major benefit for businesses using software from US MFT vendors. “The communication Pro2col provides is clear and concise. When they’ve spotted issues, solutions have come straight away. They’re always on it.” He added, “Pro2col were there in the early days to help us get the software up and running. We got ideas quickly and they found the root cause of any issues. Overall, Chris reports many benefits from their MFT solution, including “reduced overheads and reduced single-team support and development.”
Pro2col are independent experts in secure data transfer working with businesses to identify, implement and manage the right solution for their requirements. We help transform infrastructure, streamline processes, and increase productivity, collaboration and data security. Since 2004 Pro2col have helped over 800 business, spanning 30+ countries and a range of industry sectors.

“The communication Pro2col provides is clear and concise. When they’ve spotted issues, solutions have come straight away.”

Chris Leach
Application Manager

Managed File Transfer Buyers Guide