September reseller newsletter

Pro2col Reseller Newsletter | September 2020

The monthly file transfer, automation and system integration newsletter for IT resellers

Pro2col Reseller Newsletter | September 2020

The monthly file transfer, automation and system integration newsletter for IT resellers

As we do every month, we’ve rounded up the key secure file transfer and automation opportunities. 

This month’s update gives you a great opportunity to check-in with your public sector customers. We’re offering up to 40% off MOVEit Managed File Transfer solutions.

Secondly, there’s a great conversation starter discussing data loss prevention and we have a webinar that your customers can attend to see how it works in conjunction with MFT solutions.

We’ve also provided an update on HelpSystems’ acquisition of Globalscape and what that currently means.

And lastly, a heads up! Next month we’re launching our new Reseller Partner Portal. You’ll get access to all our file transfer and automation resources to help nurture your opportunities. So watch this space!

Jasmina Chehlarova Channel Manager Pro2col Limited

Opportunities this month

MOVEit 40% discount for public sector organisations

Pressures the public sector experience are well understood – limited budgets, strained resources and a necessity to prove the value of investments are just a few. The need to transfer large quantities of confidential and sensitive data, quickly and securely between multiple organisations is equally challenging, but sometimes less visible.
That’s why we’re offering up to 40% off new MOVEit licences for public sector organisations until the end of November 2020.

Find out more in this blog, or call me to talk through an opportunity.

Data Loss Prevention

Have your customers paired MFT and DLP?

Managed File Transfer secures the transfer of files between two or more endpoints, but it doesn’t encompass every exchange. Many of our customers are implementing Data Loss Prevention software to email infrastructure and are concerned that MFT can be a gap in the application of cyber security policies. Files being transferred via SFTP or the collaboration features of MFT solutions may bypass security policies because MFT isn’t integrated with DLP. Clearswift plugs this gap and it’s a great opportunity to discuss with your customers.

When paired, the solutions deliver even more benefits such as:

  • Collaboration and data tracking functionality not available with DLP alone.
  • Accepting or rejecting files based on content rather than the file’s label.
  • Inspecting and redacting content, to avoid blocking the entire file and disrupting a workflow/business process.

 

See MFT and DLP in action 


In this short webinar, co-hosts Ailsa Gibbs (Pro2col) and Steve Jeffery (Clearswift) will explore the benefits and provide a demo of the two solutions working together. This takes place at 10:30 am-11 am on Tuesday 29th September. Or alternatively, read our latest blog for further info.

 

Vendor updates

HelpSystems acquire Globalscape

HelpSystems have finalised the acquisition of Globalscape. This has prompted some questions from some of you, so we wanted to share this brief update.

HelpSystems have committed to both customer sets – and to us – that they will continue to enhance, sell and support Globalscape solutions. It will sit alongside their existing products, which includes GoAnywhere MFT.

GoAnywhere MFT and Globaslcape EFT will operate as separate, competing products. As independent experts with many years’ file transfer experience, we will continue to recommend products by matching the individual customers’ requirements to product capabilities and strengths. So there’s no change there.

We’ll also continue to provide our customers and partners with world-leading support and regular communication regarding product updates and enhancements.

As HelpSystems grow their portfolio, there are some exciting opportunities around additional security and automation solutions to enhance the value of customers’ MFT software. We’ll be in touch as and when opportunities arise.

File transfer & automation made easy

Pro2col’s added value for resellers

Whether you work for a small reseller or a large corporation, here’s how we make it easy:

Unrivalled expertise: Pro2col experts have delivered over 800 solutions across the globe, for a wide range of industry sectors and use-cases. We own and manage the world’s only independent and accredited file transfer qualification, the Certified File Transfer Professional (CFTP). Our expertise makes us ideal partners for this technology.

Single point of contact for the duration of your project:  Our services include – Requirements scoping; Tailored demos; Evaluations and POCs; Quotes; Installations and configuration; Support and maintenance; Training and Documentation.

Healthy margins and deal registration: We support our partners with healthy margins, deal registration, technical and sales training, sales resources, marketing support, training and more.

April 2020 reseller newsletter

Pro2col Reseller Newsletter | April 2020

The monthly file transfer and automation newsletter for IT resellers

Pro2col Reseller Newsletter | April 2020

The monthly file transfer and automation newsletter for IT resellers

As we do every month we’ve rounded up the key secure file transfer and automation updates and opportunities.

Perhaps your customer wants a solution type you’re not familiar with? Or you want to extend an existing part of their file transfer or automation infrastructure but don’t work with those vendors.

Pro2col are your secure file transfer and automation partners. By working together you add this technology to your portfolio without needing to invest in training or work with multiple vendors. Rely on the Pro2col experts who have been specialising in this technology since 2004. Contact me to discuss margins and our deal registration process.

Jasmina Chehlarova
Channel Manager
Pro2col Limited

jasmina.chehlarova@pro2colgroup.com
+44 (0) 20 7118 9640
Connect with me on LinkedIn

Three file transfer & automation solutions

FTP Servers
FTP is a simple and inexpensive way to perform transfers of non-sensitive data. It does not necessarily secure the files.

Managed File Transfer (MFT)
MFT moves files securely, provides visibility for auditing / reporting, automates workflows and integrates with other applications.

Robotic Process Automation
Robotic Process Automation (RPA) automates tasks that would ordinarily be done by a person. It is ideal for repetitive manual tasks.

Not sure which is right for your customer? Contact us and our experts will advise you.

Spotlight on desktop RPA

Desktop Robotic Process Automation (RPA) is a simple way you can help your customers. It streamlines repetitive tasks, eliminating human error and saves time. Plus it’s a cost effective, tactical solution that can be implemented within days.

Find out about the benefits of Automate Desktop, including features, use cases, industry case studies for healthcare, insurance, retail and distribution and more.

Vendor updates

GoAnywhere MFT

HelpSystems have released GoAnywhere MFT version 6.4.2. This includes a number of updates and fixes, including updates to the AS3 features. Contact us if your customers need support upgrading.

File transfer & automation made easy

Whether you work for a small reseller or a large corporation, here’s how we make it easy:

Unrivalled expertise: Pro2col experts have delivered over 800 solutions across the globe, for a wide range of industry sectors and use-cases. We own and manage the world’s only independent and accredited file transfer qualification, the Certified File Transfer Professional (CFTP). Our expertise makes us ideal partners for this technology.

Single point of contact for the duration of your project:  Our services include – Requirements scoping; Tailored demos; Evaluations and POCs; Quotes; Installations and configuration; Support and maintenance; Training; Documentation.

Healthy margins and deal registration: We support our partners with healthy margins, deal registration, technical and sales training, marketing support and sales resources, training and more.

Pro2col in Pink: Race for Life team

Pro2col in Pink: Race for Life team

Pro2col in pink

Three Pro2col ladies are doing the ‘Pretty Muddy’ Race for Life as team ‘Pro2col in Pink‘.

Lindsay, Michelle and Sally will get stuck into this muddy challenge on Saturday 15th June, raising money for Cancer Research UK. The route goes through Poole Park, Whitecliff Recreational Ground and Harbourside, with a variety of muddy obstacles along the way.

Pro2col MD James Lewis said: “The team are passionate about making a difference to our community and to society in general. So alongside of beach cleans and crisp packet recycling, most of the staff are undertaking different challenges in June to help raise money for charity. They are causes very close to their hearts and I’m really proud of their dedication.”

ABOUT RACE FOR LIFE

Cancer survival rates have doubled over the past 40 years. Consistent progress is being made but improvements to technology and ground-breaking work offer new opportunities to find different ways to prevent, diagnose and treat cancer and improve survival rates even further. Help Cancer Research UK improve results even faster.

1 in 2 people will be diagnosed with cancer in their lifetime. Every single pound you donate makes a difference to Cancer Research UK’s groundbreaking work, so please sponsor us now.

 

MEET THE TEAM

Pro2col in pink

Lindsay Lewis

Pro2col in pink

Michelle Grimaldi

Pro2col in pink

Sally Gates

Secure Mail

Secure Mail

It is very common for staff to share sensitive files via email, risking your organisations security and compliance. Or they need to share files which are too big to attach, so they resort to consumer-grade applications like Dropbox or WeTransfer.

GoAnywhere MFT provides a Secure Mail module, which addresses these challenges. It is a great way for businesses of any size to control and manage sensitive and valuable data exchanges via email to remote or third parties.

In a typical email setup, the servers do not encrypt the email attachment. The GoAnywhere Secure Mail solution allows email attachments to be encrypted and securely transferred. This feature can be accessed either via the Microsoft Outlook plugin or the GoAnywhere HTTPS web interface.

  

Microsoft Outlook plugin

When sending emails using the Outlook plugin, the attached file is not attached to the email itself. It is sent encrypted to the GoAnywhere MFT server and encrypted at rest on the storage. An encoded URL, which can also be password protected, is then embedded into the email body. The recipient can link directly to the stored file or files hosted on and controlled by the GoAnywhere MFT server.

 

GoAnywhere HTTPS client interface

The GoAnywhere HTTPS client interface provides an alternative method to send secure email attachments. The web portal provides a familiar and intuitive interface for users to control and manage this process.

The administration interface allows IT or delegated administrators to manage aspects of the Outlook plugin and secure mail features, giving them control over the size of files attached and enforced settings including: Security controls & protection levels for URL protection, password and certificate delivery.

Address rules allow you to lock down the email domains you can send to or receive from. This level of control is a great solution for business with known trading partners who need that additional level of security.

The Reporting feature provides visibility of activities, while Auditing and Package Manager allow administrators to control the package expiration and maximum downloads for file or files.

Would you like to see GoAnywhere or the Secure Mail module in action? Book a free demo or trial.

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Choosing the right Managed File Transfer protocol

What protocol should I useThis blog post answers your questions about Managed File Transfer protocols. Which are the most widely used file transfer delivery protocols? Which should you be using and how do you identify which solution uses which protocols?

A protocol is the set of rules that determines how files are transferred from one computer to another, through a network. That might be an internal network (from one computer to another within the same network) or more commonly a Wide Area Network such as the internet.

The nature of your data and its destination will determine the right protocol for the transfer. For example, personally identifiable data and credit card information will need a secure protocol.

BASIC PROTOCOLS

FTP
(File transfer protocol)

How can it be used?

Upload/download files
Rename and delete files
Create/delete folders
Execute custom commands on server
Check integrity of files

When can it not be used?

X Secure data at rest
X Secure data in transit (FTPS can)
X Work over just one firewall port
X Provide strong authentication

FTPS
(“FTP Secured” using SSL)

 Secure data in transit
Upload/download files
Rename and delete files
Create/delete folders
Execute custom commands on server
Check integrity of files
 Provide strong authentication

X Secure data at rest
X Work over just one firewall port

SFTP
(“Secure FTP” using SSH)

Secure data in transit
Upload/download files
Rename and delete files
Create/delete folders
 Provide strong authentication
Work over just one firewall port (22)

X Secure data at rest
X Check integrity of files
X Execute custom commands on server

SCP
(“Secure CoPy”)

Secure data in transit
Upload/download files
Work over just one firewall port (22)
 Provide strong authentication

X Rename and delete files
X Create/delete folders
X Check integrity of files
X Execute custom commands on server

ADVANCED PROTOCOLS

HTTP
(HyperText Transfer Protocol)

HTTP CAN ALWAYS
Download files
Work over one firewall port (80)

HTTP CAN SOMETIMES
Upload files
Rename and delete files
Create/delete folders
Execute custom commands on server
Check integrity of files

Secure data at rest
X Secure data in transit (HTTPS can)
X Provide strong authentication

HTTPS
(HTTP Secured with SSL)

HTTPS CAN ALWAYS
✓ Download files
✓ Work over one firewall port (443)
✓ Secure data in transit

HTTPS CAN SOMETIMES
– Upload files
– Rename and delete files
– Create/delete folders
– Execute custom commands on server
– Check integrity of files
Provide strong authentication

Secure data at rest

WebDav

WEBDAV CAN ALWAYS
Download/upload files
✓ Rename and delete files
✓ Create/delete folders
✓ Work over one firewall port (443)
✓ Secure data in transit

WEBDAV CAN SOMETIMES
 Provide strong authentication

Secure data at rest
X Execute custom commands on server
X Check integrity of files

EMAIL PROTOCOLS

SMTP
To send mail

Push files as attachments
✓ Be secured with SSL/TLS
✓ Often uses ports 25, 465 or 587

Pull files from other servers

POP3
To get mail

Pull files from servers as attachments
Delete original email from servers
Be secured with SSL/TLS
Often uses port 995

X Push files as attachments
X Synchronize email folder contents
X Not supported in all email environments
POP3 is becoming obsolete

IMAP
To get mail and sync mail folders

Pull files from servers as attachments
✓ Delete original email from servers
✓ Synchronize email folder contents
✓ Be secured with SSL/TLS
Often uses port 993

Push files as attachments
X Be trusted if its key mailbox is also accessed interactively

Which Managed File Transfer protocol?

Guidance on what constitutes a secure protocol will change, adapting to stay one step ahead of cybercrime. That’s why it’s important to choose a vendor that releases regular product updates. With Pro2col’s free Managed File Transfer comparison service, you submit your requirements via a questionnaire. Our experts compare them against the different solutions and recommend the right product for you. Our experts consistently review the marketplace and only select credible solutions from credible vendors, who provide excellent support and regular software updates.

Secure online forms and automation

Secure online forms and automation

Businesses need information from their internal users, external customers and suppliers all the time and it is highly likely this will include personal or sensitive data.

It is definitely not appropriate to ask users to share this information over email, but we know that is still common practice for many organisations. Email is not secure, so you risk a breach of the General Data Protection Regulation (GDPR), plus there is no guarantee of delivery. Email cannot support large files either.

Online forms provide a secure, customisable mechanism for your customers, suppliers and internal users to submit information to your business. It is a popular feature of Managed File Transfer systems and can capture any type of information or file size. Fields can also be configured to trigger onward business processes or integrate with internal systems.

To demonstrate the versatility and functionality of secure online forms with automation, let’s look at a use case from the motor insurance industry.

Use case: Motor insurance company

A customer is involved in a collision and needs to claim on their insurance. Using the secure online form, they enter the information required: Policy number, personal details, vehicle information, details of the collision and images of the damage.

Once the data has been received, a number of tasks need to happen to progress the claim.

This is where the technology really comes into its own. Automated actions sitting behind the secure online form, can execute many of these tasks and you can find out more in this video.

Examples of automated workflows

Once the user submits the form, it can trigger a range of automated workflows, such as:

  • Check the policy number meets alphanumeric sequence
  • Validate customer name against policy number
  • Assign claim to a claims handler
  • Automatically input the description directly into the customer database
  • Rename images to a pre-determined format, eg: policynumber_date
  • Move images to the image server
  • Send an automated reply via email or SMS or other business communication platform. The template can be personalised to include the name, assigned claims handler, policy number etc.

All of these processes can take place without any human intervention, demonstrating just how more efficient these labour-intensive tasks can become. You can see how this would suit other industries, such as mortgage brokers, doctors and private healthcare providers, or any outsourced business service, such as HR or payroll.

These are fairly simple use-cases, but there’s no end to the automation capabilities that can be applied. We recently customised secure online forms for a company sequencing hundreds of thousands of anonymised records of biological data. Customised logic built around metadata in mandatory fields in the form triggered the next step in the process.

Can you see how your organisation could benefit from adding secure online forms to your infrastructure? Get in touch for a chat now. Alternatively, complete our Managed File Transfer (MFT) comparison; answer a series of questions about this and other business requirements and our technical experts will recommend the best solution to suit your needs.

Interested in a file transfer solution?