PRO2COL TECHNICAL SUPPORT
Pro2col are UK based and provide first line support to all our customers. If you have a support request, please do not hesitate to open a support ticket by completing the form opposite or contacting us on the details below.
Available 09.00 – 17.30 hrs (GMT) Monday – Friday (Excluding Bank Holidays)
Email: email@example.com | Tel: 0333 123 1240
If you have 24/7 support, please call the number provided in your contract.
Pro2col have technical consultants trained and certified to provide support on all the solutions we represent.
OUT OF HOURS SUPPORT
Please note most of our vendors are based in the USA and therefore support may be limited to their business hours and holidays.
ArcESB – Submit a support ticket here
Biscom – Submit a support ticket here
Cleo – Submit a support ticket here
Globalscape – Submit a support ticket here
HelpSystems – Submit a support ticket here.
Progress formerly Ipswitch – Submit a support ticket here
JSCAPE – Submit a support ticket here
Maytech – Email Support – firstname.lastname@example.org
South River Technologies – Submit a support ticket here
Thru – Submit a support ticket here
It is important that you are running a supported version of your software – the latest versions are listed below. It is straightforward to upgrade from the previous version, but if you are running an earlier version, contact Pro2col support on the form above.
This listing was last updated on the 20th January 2022.