Meet the Team

James Lewis

Managing Director

James has an unhealthy obsession with all things MFT. He can happily spend many hours researching the marketplace and also uses his knowledge to provide best advice to prospective and existing customers.

James also delivers one-to-one training to new members of the team. He’s committed to helping them develop their knowledge of MFT.

As a passionate environmentalist, James often organises beach cleans, recycles everything he can including crisp packets and encourages sustainability. These values are also reflected in our customers too.

 Over the years James has created a business hub, where local independent businesses support one another in time of need.

Matthew Kyprianou

Operations Director

Matthew’s innate curiosity has helped him enjoy success at each stage of his career. He naturally loves to ask questions, challenge the status-quo and create strategies that propels the company forwards.

He is a firm believer that an optimistic approach even at the most difficult times will allow you to achieve your goals no matter how small or big. This outlook allows Matthew to enjoy both the physical and mental challenges that work and life bring.

Having previously played football to a high level, Matthew enjoys coaching his son’s under 8 football team. He loves being able to give back to the community and share his coaching tips to the next generation of footballers.


Chris Payne

Director of Strategic Alliances and Technical

Chris is not your traditional techie with server racks under the stairs. He advocates for a healthy work/life balance, saving his love for technology for work and developing his passion for craft beer at home. Chris is a qualified brewer and has on occasion whipped out the brewing equipment. He’ll be up for a Friday pint.

He is committed to providing outstanding customer service, often building relationships with customers lasting past project delivery.

There’s capability in everyone to learn a new skill from seeing, hearing and doing. That’s why Chris embraces a difficult task and is happy to assist in areas which may not be his strong suit.

Over the years, Chris has become more passionate about the environment. He does what he can do help, opting to buy loose fruit and vegetables to reduce plastic waste.


Glynn Henry

Sales and Marketing Director

Glynn describes himself as adventurous, passionate and people centric, a combination of attributes that have been vital in his career of sales management and executive leadership. As the Sales Director at Pro2col he prides himself on engineering measurable, customer-focused success.

Glynn believes that a motivated and successful team thrives when they are empowered to sell with integrity and can deliver solutions with real commercial value. He instils a sales culture of celebrating success and embracing the opportunities and learnings when things don’t go to plan.

Outside of work, Glynn is a family man and loves the outdoors. Volunteering as a leader at 1st Barton Sea Scouts, he gets to share his bushcraft skills and be an active member of the community. He is happiest on the ocean and has even spent weeks at sea exploring uninhabited atolls.


Michael Ramalho

Head of Marketing

Michael is a passionate advocate for digital marketing, community building and for leveraging data to drive marketing decisions. He encourages his team to experiment, learn and iterate and fail from time to time. He always says that Marketing is all about getting things wrong, so that you can get things right.  

A flair for the creative hasn’t dimmed his ability to pepper his copy with bad puns and exclamation marks. Which means that every proofread of his work begins with an immediate exclamation purge. Despite this one or two tend to slip through the net!

To continue to learn and grow Michael committed to spending at least 15 minutes a day reading. Sometimes for pleasure, sometimes for work. He managed a successful 1016 day stretch, before missing one day for the birth of his daughter.

Having grown up in Southern Africa, Michael is a passionate conservationist and a supporter of a couple of small community charities in his old hometown.


Dave Hendley

Head of Technical

Dave comes from a wealth of technical experience scoping appropriate solutions for customers and managing projects from conception to completion. He oversees the Technical Department, ensuring projects and managed services are delivered to the highest standard. He is also becoming a Globalscape EFT specialist to further his knowledge and assist the Technical Team with customer tickets.

Outside of work, he considers himself a dad first type of guy. He loves to spend as much time as he can with his wife and daughter on day trips, walks and movie nights. 

Michelle Grimaldi

Head of Operational Excellence

As Head of Operations, there’s not much going on at the company without Michelle knowing about it. From process improvements, new systems, product launch plans and client onboarding you can guarantee Michelle is involved.

Being part of the operations team is all about finding the best solutions. This requires the ability to think outside of the box. If Michelle is given a problem, she is able to explore solutions to find the best one.

Outside of work she is studying for her PRINCE2 certification to enhance her project management skillset.

Michelle is also involved in local community events. Recently taking part in the Solent beach clean and helping out with her daughter’s parent association events.

Katie I’Anson

Head of HR

Katie’s role as Head of HR means she is routinely keeping up-to-date with employment legislation and best practice. This helps Katie improve our people processes to ensure Pro2col is a great place to work.

Katie is naturally a people person and is not afraid to speak up when something isn’t in the best interest of our people or communities.

She’s constantly strives to be the best version of herself, both professionaly and personally. She has recently completed her CIPD level 7 Advanced Certificate in Human Resource Management.

Katie enjoys stepping outside of her comfort zone. She will be taking part in the Dorset firewalk, stepping on hot coals to raise money for Parkinson’s.

Craig Waldron

Head of Sales

Craig has always been curious about the world of tech solutions and is excited to be on this new adventure at Pro2col. Having had many years of successful B2B sales management, he is looking forward to bringing his wealth of experience to our team. Craig gains great self-satisfaction by seeing a salesperson develop to superstar status.

Craig loves to spend quality time with his family, and in his spare time, he keeps himself fit by taking part in boxing and running, having also run the London Marathon. 

Richard Auger

Principal Technical Consultant

Richard has been working in the fields of file transfer and middleware for around twenty years. He’s currently Pro2col’s lead Technical Consultant helping clients get the most out of their MFT solution.

One of the reasons why Richard loves tech is his curious nature. Tech is constantly evolving, so he is always trying the latest tech releases and testing their limits.

No job is too difficult for Richard. He’s always willing to go the extra mile to get a job finished, whether that’s at work or a project at home.

In his free time, Richard can be found tending to his garden where he has ‘wilded’ large parts to bring more wildlife to the area.


Sam Fry

Senior Technical Consultant

As a data and systems architect, Sam is always looking for ways to increase the accuracy and automation of data for efficiencies.

Naturally, there’ll be both successes and failures when developing new data processes but Sam believes that each experience is valuable in facilitating continued technical and personal improvement.

Sam is a big advocate for shared learning and makes herself available to the wider team to both share her skills and also learn from them.

By now, you’ll know that Sam loves data. She believes in maximising shared data and resources so we continue to  empower our customer community.

Helder Vieira

Technical Support Analyst

As a technical support analyst, Helder enjoys getting to grips with the latest MFT platforms to better help solve client queries.

Although Helder would like to have all the answers on-hand, sometimes this isn’t the case. Technology is always changing and the best way to learn is to promote shared learning between the team.

He prides himself as a real team player and is the first to step in to offer any assistance. These values also apply outside of work. Helder often helps out in the local community, volunteering at the local homeless shelter providing IT support.

Ashley Wallis

Technical Support Analyst

Ashley has a love for all things technology and after a brief spell working as an Account Manager he has found his way back to the front line of all things tech.

Working in technology naturally calls for an inquisitive person and Ashley is no different. He loves keeping on top of the latest IT trends, as well as keeping an open mind to learning new skills that will help further his knowledge.

His curious nature also extends to his love of travel. On Ashley’s bucket list is a trip to Kenya, most specifically a safari excursion!

James Pelham

Enterprise Account Manager

James is a natural people person, so it’s only fitting he found his calling in Account Management. He enjoys building relationships with clients and helping them achieve their business goals.

Whilst no-one is perfect, James is a firm believer that it’s better to try and fail than to never try at all. So it will come as no surprise that James is always looking to expand his horizons, whether that’s reading, listening to podcasts or travelling the world (Singapore was a favourite)- every day is a new day to learn.

At Pro2col, James has chosen to join the environment and sustainability group and can’t wait to get stuck in to make a difference in our community.

Iain Spooner

Enterprise Account Manager

Iain is an experienced Account Manager who loves to work with his customers to understand, uncover and delve into their needs in order to provide the best possible service.

Outside of work, Iain has a passion for photography, in particular, aerial photography, making use of his drone to take some stunning images of the Dorset landscape. As a dive professional, he’s very curious about the underwater world and always keen to scuba dive in new locations.


Nina McNair

Channel Partner Manager

As a Channel Partner Manager, Nina is passionate about cultivating strong partnerships. She thrives on building trust with business collaborators and her commitment lies in mutual growth, embracing the journey of understanding and addressing needs and pain points through active listening.

Nina excels in fostering open and honest communication to enhance overall support provided to our partners. Committed to working towards a joint goal of supporting our partners and their clients in finding the best possible solutions to improve Security and automation processes.

Outside of the office, she channels her love for the outdoors through challenging pursuits, like cold water dips or conquering the stunning Jurassic Coast’s Mighty Hike Marathon to support Macmillan – a cause close to her heart.

Amanda Keegan

Senior Finance Assistant

As a member of the Finance team, Amanda is committed to producing accurate numbers at all times, but her commitment extends to bringing ethical sustainable practices to the workplace. A measure of success isn’t just about hitting profits, but more about the wider impact on both people and the planet.

With this ethos, Amanda tries to stand by her principles to speak out when she feels a line has been crossed.

When Amanda isn’t crunching the numbers she can be found at Patrick’s Patch in Beaulieu, where she volunteers as a gardener. It brings her great joy to spend time outside and to see first-hand the children’s enthusiasm for making things grow.

Luke Nurdin

Senior Operations Specialist

As Operations Specialist Luke is continually looking for opportunities to improve business processes to increase efficiency.

He’s able to prioritise tasks that moves the company forwards, whilst also maintaining the day-to-day business functionalities.

Having started as a Sales Administrator, Luke has in depth knowledge of all the sales processes. As he has progressed through the company, he is committed to providing support to colleagues in all areas.

If you need a laugh Luke is the go to person. Unless you don’t like puns. He’s the resident quiz master and regularly boosted morale with team quizzes during lockdown.


Beccs Warman

Senior Operations Specialist

Beccs has a keen eye for detail and loves to be on her feet constantly learning and improving both professionally and personally. These characteristics has helped Beccs succeed in her role as Sales Administrator.

Beccs believes in surrounding herself with positivity,  so you’ll always find her with a big smile on her face. This mind-set has allowed Beccs to explore the world to improve her independence and confidence. In fact, if you have a moment, she’ll love to tell you all about her adventuress across Central America and Mexico.

As a keen environmentalist, Beccs has organised a beach clean-up team while living in Cambodia and always makes an effort to reduce, re-use and recycle in everyday life.

Joshua Butler

Digital Marketing Manager

Joshua lives and breathes Digital Marketing – Whether working on SEO, Search and Display Advertising, Paid Media Management, or Content Creation. He strives to exceed expectations and looks forward to the next marketing challenge.

Joshua believes in investing time in developing himself and passing on his learnings to those around him, becoming a valuable asset to any marketing team.

In his spare time, Joshua enjoys connecting with nature. You can often find him on the beach, scaling a mountain, or hiking through a forest. He is also a keen environmentalist.

Sean Holdstock

Technical Consultant

As a Technical Consultant Sean keeps up to date with trends and changes in the IT marketplace to give him a clear outlook on how technology evolves.

He’s not afraid to challenge his knowledge by learning new code languages and always looks for ways this could help his colleagues. Sean has many hobbies, including cold water swimming, raising and cultivating bonsai trees, upcycling old electrical equipment, and repairing laptops (up to 70 a year) for free!

Caine Latham

Enterprise Account Manager
Caine joins us with 5 years account management experience within the MSP and data industries and is keen to get started with helping his clients achieve their digital transformation goals. He will develop and grow assigned enterprise accounts whilst collaborating with the operations and sales team to coordinate customer delivery. 
Out of the office, he is 1st team captain for his local Rugby team, playing up and down the country at weekends. 

Jay Imms

Operations Specialist

As a Sales and Accounts Administrator, Jay is looking forward to assisting the team with hitting targets and is eager to further her knowledge in her role. She is continuously asking for training and has made a great edition to the operations team.

In her spare time, she is a keen ultra-walker, taking part in 50k races, soon to be 75k! Her healthy lifestyle doesn't stop there, she is also a committed vegan, and inspires others to go down the same route. Jay does what she can to save the world by also sticking to zero-waste, and recycling anything she can. 


Caroline Sparks

HR Officer

Caroline is excited to get stuck into all things HR after completing her CIPD Level 5, and is looking forward to furthering her knowledge and experience within the field. Mental health and wellbeing are very important to Caroline and she is also a qualified Master Life Coach and Master NLP Practitioner.

Out of the office she enjoys spending time with her 2 children, swimming, theatre trips and weekend European getaways when time allows!

Jonathan Tomlinson

Account Executive

For over twenty years, Jonathan has centred his career around customer service and sales, fostering lasting client relationships. He prides himself on his ability to communicate and is looking forward to translating those skills and applying them effectively in his position at Pro2col.  

Outside of work, Jonathan is passionate about fly fishing, rugby, photography, and culinary adventures, which occupy a significant portion of his free time. If he's not doing one of the aforementioned, you can often find him exploring new places and discovering new experiences with his wife.

Steph Johnson

Senior Marketing Executive

As Senior Marketing Executive Steph is passionate about all things Marketing and is continuously looking to broaden her knowledge in the industry, learn from experts and keep up to date with the latest trends.

Steph is a creative and committed member of the marketing team and isn’t afraid of a new challenge.

Beyond the office, Steph is an avid adventurer, often exploring somewhere new with her dog and enjoys documenting her trips on her travel blog.

Jake Honeybun

Account Manager

As an Account Manager, Jake has a passion for tackling business challenges head-on. He possesses an insatiable curiosity, always eager to uncover the core issues a business faces and align them with visionary solutions.

Jake thrives on a ‘can do’ attitude and is always ready to embrace a new challenge. He recognises that success is not linear and he’s not afraid of failure as that’s where the real learning and growth occurs.

In his personal life, Jake is committed to making a positive impact in his community. He frequently participates in charitable fundraisers including the Three Peaks Challenge, Bournemouth Half Marathon and the Pier to Pier Swim.