James Lewis
Managing Director

James co-founded Pro2col in 2003 to specialise in file transfer technologies having worked in the file transfer industry with WAM!NET since 1999.

James is responsible for strategy, business development, vendor management, customer service and finance.

James is a self confessed file transfer geek with what some might think an unhealthy knowledge of file transfer technologies and vendors. With his wide network of contacts in the industry, if he doesn’t have the answer he knows where to find it.

When not working he enjoys spending time with family and friends, supporting Everton Football Club and spending as much time outdoors as possible.

Ailsa Gibbs
Managed File Transfer Consultant

Ailsa’s background lies in spending many years managing and growing global accounts for British Telecoms.

Since joining Pro2col, she has got to know our customer-base and their requirements well. Prospects can count on Ailsa to look for the best solution for them at the right price. And existing customers continue to plan and implement the growth of their solutions with Ailsa’s support and recommendations.

Ailsa is responsible for business development and also supports James with vendor management, customer service and organisation!

Outside of work, Ailsa is normally found spending time with her family or helping out at school, where she is also an active Governor.

Ben Smith
Senior Sales Executive

Ben has been working in Account Management and Sales for over 5 years working with organisations such as Ageas and Lead Forensics.

He utilises his enjoyment in meeting new people to develop new working relationships and look to help people with their solution requirements and needs wherever possible.

He is a keen, but frustrated golfer and enjoys spending time with his wife and daughter.


Luke Nurdin
Sales Administrator

Luke has a strong customer service background working for organisations such as LV, Sainsburys and Waitrose.

At Pro2col Luke is responsible for working on all aspects of the customer experience. He has a strong attention to detail and assists customers in a friendly and efficient manner. Luke guides all our customer renewals and helps to onboard new customers, so that all the relevant paperwork and licensing is there.

Outside of work, Luke hosts a local radio talent competition and is a keen pub quizzer. He also loves to tell jokes, just not very good ones!


James Reynolds
Channel Manager

Prior to joining our team at Pro2col, James founded a specialist IT Channel Business Development Agency in 2002, which over the years became the “go to” agency for Information Security vendors looking for assistance with market entry, channel development, end user lead generation, renewal and up-sell projects.

James is now busy developing and growing the channel community of Resellers and System Integrators which Pro2col work with.  Our aim is to help other channel organisations cater for any file transfer related needs of their clients, through collaborating with our team of specialist technical consultants and the many leading vendors that we work with.

Outside of work, James loves spending time with family and friends, travelling and has a keen interest in design and architecture, which he puts to good use renovating period properties.


Mark Allen
Senior Technical Consultant

Mark has been a managed file transfer consultant for the last seven years, most recently as Senior Technical Consultant at Ipswitch File Transfer.

To date Mark has installed in excess of 100 Managed File Transfer solutions, all over the world, from a variety of vendors. With a wealth of real world scenarios, Mark is an expert in selecting and adapting MFT solutions to meet customers needs.

Mark is always tinkering with gadgets and software to really understand how things work.

Mark is a scout leader in Swindon and is also an Archery and Shooting instructor. When he is not scouting Mark enjoys travelling and spending time with his family.

Richard Auger
Senior Technical Consultant

Richard has been working in the fields of file transfer and middleware for around twenty years, mostly in the role of senior analyst while managing data integration at a major multi national company. Richards favourite areas of interest are automation and the enabling of communication between disparate computer systems.

More recently, Richard has worked in an advisory role with a number of variously sized companies who have implemented or are implementing Ipswitch MOVEit. Drawing on his experience and product knowledge, he has helped guide them to make the most out of their investment.

Outside of work, Richard enjoys keeping aquarium fish and cooking, though not in conjunction with each other.


Lee Norvall
Senior Technical Consultant


Before joining Pro2col, Lee founded a successful MSP business in 2004, providing network infrastructure and cloud based services.

When he sold the business in 2016 it was servicing thousands of customers across retail, banking and finance, enterprise and channel. With his background in cloud and infrastructure, Lee now working to support the technical and pre-sales teams with complex and customer requirements.

Outside of work, Lee’s passion is powerboat racing, which he has done competitively at a global level since 2014.


Matt Thomas
Digital Marketing


Matt has worked in marketing for over 10 years, with a majority of that time spent in the IT sector. He has created and delivered successful campaigns, utilising an array of techniques both on and offline, including direct mail, telemarketing campaigns, events, tradeshows, websites and social media.

He likes to keep a keen eye on innovative marketing techniques. Looking to bring them to Pro2col where possible to further promote our brand to a wider audience. Utilising his experiences and knowledge, Matt looks to improve the user experience of current and potential Pro2col customers via our marketing channels trying to make the file transfer message as simple possible.

Outside of work, he can be found on a pitch either playing, watching or coaching football. Matt also enjoys being with his family and watching films or boxsets.


Sally Gates
Marketing and Communication Executive

Sally started out in broadcasting and journalism, before a career change to marketing and communications eight years ago. Since then she’s worked for Global Radio, developing advertising solutions for big brands, followed by several years working in Higher Education.

Now at Pro2col, Sally delivers our exciting marketing strategy, including websites and digital marketing campaigns, PR and other content.

Sally is an excellent writer and particularly good at making complex or specialist information accessible for an everyday audience.

Outside of work she enjoys spending time with her family and can usually be found on the beach with her son (whatever the weather).


Michelle Grimaldi
Operations Manager


Michelle joined Pro2col in 2009, with a strong background in customer services and business development. A keen interest in business trends and analytics has led her to research, implement and drive many projects internally and customer facing.

Michelle maintains and audits the in-house systems, manuals and processes which the Pro2col team use on a daily basis. These ensure consistent and efficient order delivery, customer satisfaction and achievement of accreditations such as ISO 9001.

Outside of work, Michelle plays Pool in a couple of local leagues, enjoys music festivals and spending time with friends.

Helen Gilbert

Helen’s background was originally in customer service, managing a busy customer research enquiry department for a trade building journal. For the past 18 years she has worked in an accounts and finance role managing the purchase ledger for a high end mirror and furniture distributor.

She has joined Pro2col to provide general administration assistance to the team within accounts and customer service, keeping all systems updated and assisting in the day to day smooth running of the office.

Helen enjoys spending quality time with her family and socialising. She is a keen runner (some would say obsessed!), belonging to a local running club and participating in the local road race league.