0333 123 1240 info@pro2colgroup.com

Utilities

Secure, automate and streamline business processes

Utilities companies we provide solutions and services for include…

Utility companies need to be able to process customer data and usage efficiently. With a large customer base, manually inputting data from system to system is labour intensive and opens the doors for human error.

Utility organisations need a secure way to traverse sensitive data. Automation and integration, using open APIs, not only streamlines operations, but saves time and money. It safeguards against data loss, which could lead to expensive fines and damaged reputation. 

Here you will see a range of use cases that demonstrate how managed file transfer, automation and integration supports key business processes for our utilities customers.


“Using Pro2col kept start-up costs down as installation was fifty to seventy-five per cent faster with Pro2col’s engineers onsite.”

Chris Leach

Applications Manager, Water Plus

About Pro2col

Trusted independent experts in secure file transfer, automation and integration

Trusted by UK utilities companies

Independent experts for 16+ years, 800+ solutions delivered

G-Cloud 12 Digital Marketplace

A Gartner business partner

FSQS registered

ISO 27001

ISO 27001 and ISO 9001 certified

Utilities solution stories

Here are some of the ways we could help you

Individual data, processed to a centralised system

Secure transfer of data between organisations and agencies

MFT allows the secure transfer of data between organisations and agencies. Utility organisations can collect data from the Met Office on a daily basis using MFT. This helps utility companies predict where bad weather is most likely to hit.

In response, they can then deploy engineers to these areas. The benefit of this is to allocate the right resources to areas that are more likely to need them. Therefore, reducing the risks of services being disrupted due to the weather.

Automate meter readings to increase efficiency and accuracy

MFT solutions can connect to smart meters and retrieve data. Readings are saved on a SIM card and the information is relayed back to the central office. This process is prompted by automated SFTP, removing the need to manually submit a meter reading.

Data is transferred in a secure environment on a daily basis, meaning organisations can process information directly, accurately and efficiently. This technology also contributes to making estimated billing a thing of the past.

Use cases by department

Saving time and resource to improve efficiency

IT

Secure remote working is increasingly important post-COVID. Secure file transfer and collaboration functionality allows staff to have secure remote access to company files and work collaboratively on the same version. It also allows them to transfer files securely outside the organisations, without resorting to insecure, consumer grade apps. All exchanges remaining in-line with the company security policy.

Human resources (HR)

System-to-person automation can send and audit the secure distribution of HR documents, including contracts.

In fact, HR departments can deliver the complete employee onboarding process with both front and back end system automation. This removes manual steps and improves accuracy. For example, the employee or HR contact can fill in a configurable web form, which includes e-signing and dating. Then this can automatically be exported as a pdf contract and stored in the repository. Next a fully automated user provisioning workflow can be executed, setting up access and logins for in systems like ActiveDirectory and ERP, emailing the user their login credentials.

Marketing

Marketing teams regularly share large image or video files, which are too big for email. They often resort to risky consumer grade, insecure file sharing apps.

A controlled file sharing environment can easily integrate with existing email infrastructure, allowing users to share large files. There are additional security controls, administrative access and visibility of all transfers. Permissions can be set in line with data access policies so that staff only access the data they need in order to do their job.

Finance

Finance departments can manage invoicing, orders and payroll documents using automated workflows.

System-to-system automation can trigger regular batch transfers and onward data gathering processes to populate spreadsheets or reporting.

How we can help you

Get the MFT buyer's guide and expert advice

As vendor-independent specialists in secure managed file transfer, workflow automation and system integration, we’re expertly placed to guide you to the right technology and vendor for your requirements.

We’ll share Pro2col’s ‘MFT Buyer’s Guide’ straight to your inbox. Then we’ll provide a scoping call to discuss how this technology supports your process requirements.

Managed File Transfer Buyers Guide