Pro2col growth continues with ISO 9001:2015 certification

Pro2col’s commitment to customer service and quality has been recognised with ISO 9001:2015 certification.

This is a quality management standard recognised worldwide and assessed by the British Assessment Bureau (BAB); an independent certification body who measure, test and monitor the competence and performance of an organisation’s people and processes against an established set of standards.

Many public sector and larger enterprises make ISO certification a mandatory requirement when choosing suppliers. It comes with the reassurance that the organisation will do what they say they do and demonstrate high levels of performance and customer satisfaction.

 

Managing Director James Lewis said: “Pro2col continues to grow as we become more widely recognised for our niche expertise in data transfer and file sharing technology. Achieving ISO 9001:2015 certification is a natural progression for the company. It means we can service larger organisations for whom accreditation is mandatory. Most importantly though, it recognises our commitment to customer service and quality. Clients know they are getting the best possible service from us to make sure their file transfer project is a success. That’s from scoping their business requirements, product demos and evaluation, right through to buying licences, installations, training and support.”

Other benefits of ISO 9001 certification include:

  • Streamlining an organisation’s procedures
  • Bringing consistency to an organisation’s service delivery
  • Reducing cost and rework
  • Improving an organisation’s management practices
  • Enhanced status
  • Competitive advantage
  • Lower insurance premiums

Pro2col are independent consultants delivering secure data transfer and file sharing technology, support and professional services since 2004. We’ve deployed over 750 solutions for a range of different industries across 30 countries. Companies use this technology to automate regular transfers, send large files, secure data, replace home-grown scripts or move data to and from the cloud.

About ISO 9001

ISO 9001 was first introduced in 1987 and requires organisations to demonstrate they do what they say they do and have a Quality Management System in place to ensure consistency and improvement. This leads to high levels of performance and customer satisfaction. Certified organisations commit to continuous improvement and are assessed to make sure progress is maintained.

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