Managed File Transfer Analytics & Dashboards

What is
Dashboarding & Analytics For File Transfer?

Imagine having complete, real-time visibility, analytics and notifications for all your file transfer activities. Despite the fact that these data transfers are often business critical, many leading Managed File Transfer (MFT) tools lack built-in dashboarding and analytics functionality. This lack of top-line customisable reporting can lead to potential breaches in SLAs and place an unnecessary burden on IT teams. A standalone tool built to integrate with your MFT software provides the ability to drill down into the granular detail of what is happening with your file transfers.

For enterprise businesses this level of detail is critical and a robust Dashboarding and Analytics tool featuring a highly configurable, user-friendly dashboard delivers unparalleled insight and control, making it a perfect complement to your MFT solution. Beneficial for both business and technical users, it offers a single pane of glass view of your file transfers, in one a centralised location. Effortlessly search for specific file transfers, check their statuses, and trigger alerts if expected files have not been delivered on time. This, in turn significantly boosts operational efficiency, helps you meet business-critical Service Level Agreements (SLAs), and prevents issues before they escalate.

With instant alerts for any issues, Dashboarding and Analytics for secure file transfer enables proactive management and swift resolution. There's no need to trawl through audit logs to find answers; there’s no longer the dependency on administrative and support staff to get you information regarding your file transfers; even non-technical teams can understand, identify, investigate and address issues quickly - a cornerstone of efficient and secure file transfer management.

By consolidating essential metrics and analytics into a unified dashboard, businesses can eliminate the need for cumbersome report generation and manual oversight, empowering IT teams to focus on strategic initiatives rather than getting bogged down by routine monitoring tasks.

Filling The
Dashboarding Gap
of Your File Transfer
Solution

Managed File Transfer and Secure Data Transfer tools are increasingly forming the backbone of business-critical operations. From payroll processing to e-commerce, logistics and warehouse management to order processing, ecommerce and healthcare, file transfer software underpins many of the operational functions of large-scale organisations around the world.

These businesses rely on their transfer tools to keep their operations running smoothly, but many MFT systems lack even a rudimentary dashboarding or reporting interface.

In this fast paced modern world, hunting around in audit logs for information on failed or missed data transfers is inefficient - and overly reliant on already busy technical teams. Plugging a simple dashboarding and analytics tool into an existing File Transfer ecosystem allows businesses to track, manage and monitor data transfer in real-time.

This provides comprehensive, real-time activity monitoring for admins, partners, and end users. Easy to use and maintain, this intuitive yet powerful dashboard delivers efficient monitoring of end-to-end business transactions and compliance with your Service Level Agreements (SLAs).

This allows you to easily search for transfers, view their statuses, and gain actionable insights to enhance operational efficiency and decision-making.

Pro2col has extensive experience integrating dashboarding and analytics into leading MFT solutions, including Fortra Globalscape, Fortra GoAnywhere, Coviant Diplomat, and Progress MOVEit. Using our team of experts ensures smooth integration and reliable performance when incorporating dashboarding and analytics into your existing file transfer solution.

Dashboarding

The MFT analytics dashboard shows key performance indicators in graphical form and charts, including: Passed or missed expected SLAs; transfers per business unit; percentages of success versus failed transactions; most active partners; transaction trends and more.

Self-Service Capabilities

A good file transfer analytics platform allows business users to track relevant transfers themselves. IT teams no longer need to do checks for finance, HR and other departments. This reduces the time and cost spent administering the file transfer solution and there is no need to grant server access to end users.

Direct Access to Failed Transfers and Error Notifications

Access failed transfers and error notifications direct from the dashboards, eliminating the need to sift through error logs. This more efficient and user friendly experience saves time and delivers accelerated issue resolution.

Alerts and Notifications

Set up alerts if expected files have not been delivered on time. You can track your business critical SLAs and get notification alerts when they pass or fail. This provides a simplified and more reliable SLA management process. Enterprise-level MFT analytics platforms will provide more SLA functionality than the standard edition.

Monitor Multiple MFT Environments from One Place

File transfer analytics can monitor multiple file transfer servers simultaneously. Whether that’s multiple instances of the same file transfer solution or a combination of different products (Fortra GoAnywhere, Globalscape EFT, Progress MOVEit and Coviant Diplomat). This removes the need for different analytics components or modules, providing complete visibility in one place. This feature comes with the enterprise edition of a file transfer analytics platform.

Security

File transfer analytics solutions includes access control and authentication via Active Directory or the inbuilt authenticator. Fine-grain access control allows you to limit what users can see. It is entirely flexible so you can configure this as you need.

Self-Service Portal

You can opt for the additional Self Service Portal (SSP) too; a web-based option allowing external partners to track file transfers executed on an MFT Server. This further reduces support demands and associated costs, whilst empowering your partners and suppliers to review their own transfer statuses.

Real-Time Visibility in One Place

Real-time visibility into all your file transfers, centralised in a single, customisable, user-friendly dashboard.

Track Your Business-Critical File Transfers

Track your business-critical file transfers with precision and clarity, ensuring operations and data integrity. Gain live insights into transfer activities to promptly address issues and maintain compliance with industry standards.

Monitor SLA Compliance and Reduce Response Time

Monitor SLA compliance by significantly shortening response time, enhancing your service reliability and customer satisfaction. Streamline processes and swiftly address issues to maintain a high standard of operational efficiency.

Quicker Problem Detection and Resolution

Allows for swift detection and resolution of transfer issues, ensuring operational continuity and efficiency. By promptly identifying and addressing issues, businesses can maintain file transfer operations and enhance overall performance.

Reduce Support Time and Cost

Empower your end users with the ability to track file transfers independently, reducing the need for support calls and saving on operational costs. This efficiency allows your file transfer administration and support teams to focus resources on other critical tasks.

Self-Service Capabilities to Suppliers and Partners

Provide your suppliers and partners with intuitive capabilities that allow them to easily track and manage file transfers independently. This enhances user autonomy and satisfaction by reducing their reliance on support. Simplifying the process of file transfer monitoring ensures smooth operations for your organisation, freeing up valuable resources to focus on strategic initiatives and business growth.

The cost of implementing a Dashboarding and Analytics solution for your File Transfer needs can vary based on your specific requirements. More advanced monitoring functionality or anomaly detection and automation tooling tends to increase base-level costs. The number of users who will be granted access to the platform and whether you prefer a cloud-based or on-premise deployment model will also influence the pricing.

To get a clear understanding of the cost and ensure the chosen solution aligns with your specific requirements, speaking to a Pro2col Dashboarding and Analytics Expert is highly recommended. They can discuss your needs in detail, recommend a tailored solution, and provide a personalised quote.

Experience the Power of Dashboarding & Analytics
with a FREE Demo.

Our Experts are ready to give you a
personalised demonstration of this
incredible solution.

This solution offers extensive customisation capabilities, allowing users to tailor dashboards to their specific requirements:

Flexible Data Visualisation: Choose from a variety of visualisation formats such as graphs, charts, and tables to present data in the most meaningful way.
Personalised Report Parameters: Define parameters for reports to focus on key metrics and performance indicators relevant to your business objectives.
Custom Alert Settings: Set up alerts and notifications based on criteria important to your operations, ensuring timely awareness of any issues or anomalies.
Bespoke Dashboard Creation: Create unique dashboards that provide a comprehensive overview of file transfer activities, compliance statuses, and operational insights.

Dashboarding and Analytics for File Transfer empowers organisations to transform raw data into actionable insights, facilitating informed decision-making and enhancing operational efficiency tailored to specific business needs.

Setting up advanced dashboarding and analytics for file transfer can be achieved swiftly with a streamlined approach:

Effortless Integration: Seamless integration with existing file transfer systems and infrastructure.
Pre-configured Templates: Utilise ready-made templates tailored for common use cases to expedite setup.
User-friendly Interface: Intuitive interface and guided setup processes simplify configuration and initial use.
Training and Support: Access comprehensive training and support options for quick and effective onboarding.

This approach ensures rapid deployment of robust dashboarding and analytics capabilities, enabling teams to make informed decisions and enhance operational efficiency right from the start.

Now that you've seen the significant benefits of file transfer dashboarding and analytics, it's time to take the next step. Our team of File Transfer Experts are here to help you unlock the full potential of your MFT solution.

We understand your unique business needs, and our experts will work closely with you to:

Identify your blindspots: We'll assess your current MFT environment and recommend the best implementation to achieve your specific business goals.
Customise dashboards for maximum impact: We can tailor dashboards to prioritise the metrics most crucial for your operations, providing actionable insights at your fingertips.
Streamline implementation: Our team will guide you through the entire setup process, ensuring a smooth and efficient implementation.

To experience the power firsthand, we invite you to schedule a personalised demo with a File Transfer Expert to see how customised dashboards can revolutionise your file transfer visibility and management.

Technology image showing data and graphs

BLOG | 6 MIN READ

Dashboarding and Analytics for File Transfer

File Transfers underpin the day-to-day running of many businesses, and if they are not running as planned, the impact can be significant. The right MFT analytics tool provides real-time visibility into your file transfer solution in a single, highly customisable, user-friendly dashboard.

User on a laptop that is projecting graphs and data file transfer

BLOG | 4 MIN READ

Seven Metrics That Should Be on Your File Transfer Dashboard

File Transfer Dashboards provide a holistic overview of your MFT system from point of entry to point of exit for files passing through. This allows an administrator to identify bottlenecks and plan accordingly, but crucially also arms non-technical teams with the ability to monitor and track file transfer activity.

Dashboarding and Analytics tools for your Managed File Transfer software allows businesses to gain real-time visibility into their file transfer operations.

This allows users to create reports and visual dashboards that can act as a central hub, monitoring your file transfer activity, success rates, errors and overall performance.

This plug-in addition to many of the most popular B2B file transfer tools provides monitoring and day-to-day management of a file transfer system and crucially is user-friendly enough to be accessible to non-technical users.

File Transfer tools increasingly underpin the day-to-day operations of many enterprise business, and carry out essential, business-critical functions. However many of the industry-leading MFT tools lack a comprehensive reporting suite.

This often means that the management and day-to-day oversight of a business-critical function can only be carried out by an experienced file transfer engineer, with the skills and ability to review internal error logs to ascertain the performance levels of the file transfer environment. Even experienced IT professionals will waste significant time and resource having to identify issues or correct missed / failed transfers.

A simple Dashboard tool can arm even the least technically inclined user with the insights they require to ensure these vital data transfers are happening as planned.

This reduces the strain on technical teams and speeds up the identification and correction of any issues.

In addition, File Transfer Dashboarding and Analytics offers other advantages including:

Improved Visibility: Gain a clear picture of your file transfer activity, including successful transfers, errors, and bottlenecks.
Proactive Problem Detection: Identify potential issues before they disrupt operations, ensuring timely resolution.
Enhanced SLA Management: Monitor Service Level Agreements (SLAs) to guarantee consistent performance for your trading partners.
Reduced Support Costs: Empower users with self-service capabilities to track their own file transfers, freeing up IT resources.
Data-Driven Decision Making: Gain valuable insights to optimise file transfer processes and improve overall efficiency.

Enterprise File Transfer differs significantly from file transfer within small to medium-sized businesses. While both involve the movement of data, Enterprise File Transfer is characterised by larger file volumes, complex integrations with existing systems, and stringent compliance requirements. These organisations often handle sensitive information and require robust security measures. In contrast, SMBs typically deal with smaller file sizes and less complex IT environments, allowing for simpler file transfer solutions.

MFT dashboarding provides a centralised view of your file transfer activity. You can see transfer status, completion times, error logs, and user activity, all in one place. This comprehensive view eliminates the need to sift through complex data logs, giving you a clear understanding of your MFT operations.

In most cases, implementing a MFT dashboarding and analytics solution won't require significant changes to your existing infrastructure. Many solutions integrate seamlessly with popular MFT platforms.

Pro2col provide support implementing dashboards and analytics for MOVEit Transfer, Globalscape EFT, Coviant Diplomat and GoAnywhere. Get in touch for a demo today.

The costs of implementing a Dashboarding and Analytics tool for your Managed File Transfer environment varies depending on your specific requirements, but usually this is available as a one-off cost.

Delivering ROI on your dashboard investment is simple - being able to proactively manage your solution, spot issues before they bring down your file transfer infrastructure or to be able to navigate to failed transfers in just a couple of clicks will reduce productivity losses, downtime and the real risk of your systems failing.

All for a price that is significantly less than your overall file transfer software investment.

Yes, you can monitor SFTP Transfers with MFT Dashboarding Tools. In fact, any transfers made using any available protocol will be recorded and therefore reportable. This means you can run reports and create dashboards which correlate transfers of different types, protocols and trading partners so that you can get a holistic look at your entire operation.

Contents

Dashboarding & Analytics
For File Transfer

Get real-time visibility of your file transfers. Simple, easy-to-use dashboards to monitor and report on the flow of your data.

What is
Dashboarding & Analytics For File Transfer?

Contents:

Why Use
Dashboarding & Analytics For File Transfer?