0333 123 1240 info@pro2colgroup.com

Head of Marketing

Job Vacancy

Head of Marketing
Apply Now

Overview

JOB TITLE: Head of Marketing

JOB TYPE: Permanent Contract, Full time

HOURS: 37.5 hours per week, Monday to Friday, 9:00am to 5:30pm

Pay: Up to £50,000

BENEFITS:

  • 25 days holiday increasing to 30 days with length of service
  • Enhanced company pension scheme
  • Enhanced maternity / paternity
  • Company sick pay
  • Gift vouchers to celebrate for employee birthdays and milestones
  • 1 day charity / community leave per year
  • Cycle to work scheme
  • Health cash plan
  • Hybrid working
  • Quarterly team events
  • Development opportunities

LOCATION: The Saxon Centre, Devonshire Suite, Christchurch, BH23 1PZ.

Our offices are located in the centre of Christchurch, next to the high street shops, with Christchurch Quay a 10-minute walk away and only five minutes from the railway station.

SUPERVISOR/MANAGER: Sales Director

CULTURE: Fun and hardworking team, with an ethical approach and charity and environmental focus. Believing in work life balance and creating a family first and supportive culture for all our employees.

 

JOB TITLE: Head of Marketing

JOB TYPE: Permanent Contract, Full time

HOURS: 37.5 hours per week, Monday to Friday, 9:00am to 5:30pm

Pay: Up to £50,000

BENEFITS: 20 days holiday increasing to 25 days with length of service • 20 days full sick pay post probation • £30 gift voucher for birthdays, work anniversaries • Hybrid working • Quarterly team events

LOCATION: The Saxon Centre, Devonshire Suite, Christchurch, BH23 1PZ.

Our offices are located in the centre of Christchurch, next to the high street shops, with Christchurch Quay a 10-minute walk away and only five minutes from the railway station.

SUPERVISOR/MANAGER: Sales Director

CULTURE: Fun and hardworking team, with an ethical approach and charity and environmental focus. Believing in work life balance and creating a family first and supportive culture for all our employees.

 

The Opportunity

We are investing in a dynamic, growth marketer looking to make their mark by contributing to the next phase of growth for our globally recognised technology services company through leading our marketing activities and supporting our Sales Director and team.

About Us

We’re Pro2col, a globally recognised managed file transfer (MFT) specialist.

Secure data exchange is at the heart of the growing need for organisations to accelerate their digital transformation, and our client’s value our experience and expertise to optimise and simplify these processes, independently recommend the right solution, migrate from legacy systems, move to the cloud and reduce risk through information security.

Our expertise in this mission-critical technology has contributed to substantial company growth. We are proud to say we have worked with over 800 businesses nationally and internationally and support major brands and organisations such as Next, RNLI, TalkTalk, Virgin Money, Sports Direct and more.

Our Values

We are courageous, committed, curious and here to serve our communities. Guided by these four values we have created a globally recognised brand that cares greatly about developing our people, supporting our clients and giving back to our community,

By living and breathing these values we’ve become a world-leading consultancy, respected for our expertise in secure, managed file transfer across the globe. As we’ve grown, we’ve worked hard to preserve this community ethos and all our business decisions are guided by our motto; ‘Doing things right, doing the right thing’.

Responsibilities:

  • Plan and execute demand generation and nurture programs, across paid social, digital, email and in-person events that deliver qualified net new logo leads to support our commercial goals 
  • Plan and execute a customer communication and nurture program to support account management, up-sell and cross-sell of additional services to support our commercial goals
  • Develop and execute nurture and go-to-market programs with our technology vendor partners to support the development of our channel business
  • Work closely with sales and leadership team on all of these lead generation programs and ensure consistent messaging and execution
  • Develop and maintain consistent, strong thought leadership, brand story and product messaging content across all communications channels, including providing brand guidance on documentation and training collateral to position us as professional, credible and grow awareness of our expertise
  • Identify influential communities, blogs and analysts and develop a communication program to grow awareness and trust in our services and expertise
  • Lead the execution and ongoing development of our website and supporting micro-sites as an engagement platform for all of our key audiences 
  • Understanding the ideal customer, buyer personas, competitors and vendors in this category to provide market intelligence to support business development decisions 
  • Provide regular reporting on budget, performance against goals and pipeline attribution to provide insight into campaign effectiveness and marketing ROI
  • Provide insight into the customer journey through understanding the data from the CRM and marketing automation platform to inform business development and marketing activities
  • Support additional communication and marketing objectives, including hiring and our local community work
  • Support the marketing technology stack, including the website platform, website analytics and social tools and provide expert support on decisions on new tools and platforms 
  • Lead a small in-house team, freelance consultants and external agencies

Skills And Experience:

  • Hands-on working knowledge of marketing automation, CRM systems and website platforms, specifically Hubspot
  • A sales and commercial understanding, with a demonstrable track record of creating contacts and leads through running digital and paid social campaigns and events
  • An understanding of the data available in web analytics, CRM and marketing automation and able to synthesize into marketing reports and insights
  • Ability to write and edit compelling web content, emails and content marketing copy 
  • Experience in managing a small team and agencies, setting goals and priorities 
  • Industry experience in B2B technology, services and channel marketing
  • Minimum 3 years experience leading marketing programs and campaigns

Apply now

Please email your CV to katie.ianson@pro2colgroup.com stating the job title in the subject line.

No recruitment agencies please

Renewals Specialist

Job Vacancy

Renewals Specialist
Apply Now

Overview

JOB TITLE: Renewals Specialist

JOB TYPE: Permanent Contract, Full time

LOCATION: The Saxon Centre, Devonshire Suite, Christchurch, BH23 1PZ. Located next to the High Street with access to Christchurch Quay within a 10-minute walk and five minutes from the railway station.

SUPERVISOR/MANAGER: Operations Manager

Pay: Up to £25,000pa DOE + bonus

Benefits:

  • 25 days holiday increasing to 30 days with length of service
  • Enhanced company pension scheme
  • Enhanced maternity / paternity
  • Company sick pay
  • Gift vouchers to celebrate for employee birthdays and milestones
  • 1 day charity / community leave per year
  • Cycle to work scheme
  • Health cash plan
  • Hybrid working
  • Quarterly team events
  • Development opportunities e.g. vendor certifications and Certified File Transfer Professional (CFTP) qualification

Why Pro2col?

WHO WE ARE:

We’re Pro2col, a leading and globally recognised managed file transfer (MFT) specialist.

Simplifying dataflows for our clients is at the heart of everything we do, with projects driven by information security, cloud migration and legacy system management.

We are proud to say we have worked with over 800 businesses both nationally and internationally and support major brands and organisations such as Next, RNLI, TalkTalk, Virgin Money, Primark, Sports Direct and more.

Our expertise in this mission critical technology has contributed to substantial company growth. Due to that growth we are now looking for a highly capable Renewals Specialist to enable us to proactively service our clients annual maintenance and subscriptions by providing a high class, dedicated service throughout. If you want to be part of a successful, globally recognised brand that cares greatly about developing our people, supporting our clients and giving back to our community please see below the type of skills required to be a great addition to our team.

 

OUR VALUES:

There are four values that define Pro2col as an organisation. It’s by living and breathing these values that we’ve become a world-leading consultancy, respected for our expertise in secure, managed file transfer across the globe. As we’ve grown, we’ve worked hard to preserve our community ethos and our motto, ‘Doing things right, doing the right thing’, which motivates us day-to-day.

We are: courageous, committed, curious and here to serve our community.

 

Summary of role

MAIN DUTIES / RESPONSIBILITIES:

Renewals Specialist

  • Responsible for delivering against lapse rate targets for the business on a monthly, quarterly and annual basis on key products that we actively measure
  • Responsible for ensuring that an agreed percentage of renewals are ordered prior to the lapse date
  • Working with account managers to ensure that reports on Managed Service delivery are collated, delivered and reviewed
  • Ownership of renewals for small business accounts and working with account managers to assess growth potential
  • Ownership of renewals for all mid tier accounts
  • Supporting Enterprise Account Manager/s on renewals for enterprise accounts
  • Working with account managers to ensure timely delivering of renewal quotes & client/business success
  • Requesting and verifying quotes from vendors for all renewals – maintenance and subscription
  • Checking of environments/modules/customer references/support level to ensure high data accuracy when providing quotations
  • Responding to customer renewal queries
  • Reactive support including distribution of Newsletters and information to small resellers
  • Deliver exceptional service with every customer interaction, achieving against performance, productivity and quality standards
  • Build positive working relationships with other team members to support a seamless customer journey experience
  • Proactively provide feedback on any frequently occurring customer renewal themes to allow growth and/or risk mitigation
  • System housekeeping including handling internal process for unsubscribe process
  • Handling Inbound & Outbound Calls

About you

SKILLS AND EXPERIENCE:

Mandatory

  • Minimum of 3 years working in an SME business
  • Minimum of 2 years experience working with SME/Large corporate enterprises in a sales or renewals function including outbound calling
  • A keen eye for detail
  • A proactive approach to selling/re-selling products
  • Comfortable working alone with support of wider teams
  • A self starter that is willing to push themselves to exceed targets

 

Desirable

  • Experience working in a software or technology business
  • An understanding of MFT (managed file transfer)
  • A renewals professional with a long standing history of succeeding in specifically a renewals role

WHO ARE WE LOOKING FOR?

This role is perfect for somebody who is committed to delivering the best. A proactive individual with a keen eye for detail and has a  hunger to succeed and make a difference. Somebody who is confident in speaking with established businesses and promoting our company, products & services to achieve an outstanding client journey and company result.

Apply now

Please email your CV with a covering letter to operations@pro2colgroup.com stating the job title in the subject line.

No recruitment agencies please

[^s@]
[^s@]
[ 'me', 'mac', 'icloud', 'gmail', 'googlemail', 'hotmail', 'live', 'msn', 'outlook', 'yahoo', 'ymail', 'aol', ]
[ 'me', 'mac', 'icloud', 'gmail', 'googlemail', 'hotmail', 'live', 'msn', 'outlook', 'yahoo', 'ymail', 'aol', ]
[a-z]
[a-z]
[i]
[i]