The ROI of Managed File Transfer
If you are considering this technology, you need to estimate how quickly you will see a return on investment. After all, it needs to be worth it.
Your return on investment will depend on the unique set of circumstances in your organisation and how far along you are in your digital transformation journey. For example, a large organisation will have many more processes that could be automated, compared to a small one.
A good estimate is to calculate the number of hours spent each year on the manual processes and multiply that figure by the average hourly staff cost. Some of the cost savings to consider include:
- Automating manual processes involving data, such as data re-entry into other systems, or moving files to a new location or team.
- Time saved on help desk support relating to these tasks.
- Time spent by technical experts maintaining home-grown scripts and legacy systems.
- The risk of a data breach is greatly reduced, along with the associated costs from fines and reputational damage.
You might also want to look at how vendors calculate ROI for their products. This infographic includes some examples, but never base your investment purely on these estimates. It is not always clear which parameters they are working from when they create a ‘typical organisation’. It could be very different from yours.
- Automate Carter Bank: https://www.helpsystems.com/customer-stories/carter-bank-achieves-high-roi-with-automate
- Ipswitch MOVEit: https://www.ipswitch.com/resources/case-studies/viva-health-demonstrates-regulatory-compliance-with-moveit
- Thru: https://www.thruinc.com/wp-content/uploads/Manufacturing-Industry-Thru-Connector-for-MuleSoft-Case-Study.pdf
- GoAnywhere: Goode Intelligence. 2017. Financial benefits study, GoAnywhere Managed File Transfer
- Cleo: https://www.cleo.com/trading-partner-network/berk-enterprises
- Globalscape Forrester report: Forrester. 2016. The total economic impact of Globalscape Enhanced File Transfer.
- Jitterbit: https://www.jitterbit.com/solutions/
- Cleo: https://www.cleo.com/sites/default/files/2019-08/halvor-lines-inc-cleo-case-study.pdf
- Automate financial services: https://www.helpsystems.com/customer-stories/financial-services-firm-credits-automate-saving-400-hours-month