0333 123 1240 info@pro2colgroup.com

GoAnywhere Cloud Connectors

What applications does GoAnywhere connect with and why?

There is no doubt that the Cloud is here to stay. As business and enterprises adopt new cost-effective models, Gartner forecasts Public Cloud Revenues to grow 21.4% in 2018 and for this to nearly double by 2021. The cloud brings many benefits with access to services like Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). But these benefits also bring new challenges.

Many enterprises are moving to SaaS-based models to onboard core and key resources, such as Office 365, Salesforce, Jira & Zendesk. But there is not a standard way to access the data stored in these ‘islands in the cloud’. Most established cloud providers will offer a web-based portal to access the service and a set of open or paid APIs (Application Programming Interface), which software developers can use to integrate separated systems and services.

The appealing world of cloud connectivity and automation offers a simpler, quicker and more cost effective alternative, saving hours of developer time and removing reliance on niche expertise. This is an area that GoAnywhere from HelpSystems has been building on since version 5.7.0. You can purchase pre-developed Cloud Connectors already integrated with the MFT application. At the time of writing there are over 20 popular Cloud Connectors for GoAnywhere with more planned by the end of 2018. As an example these include:

Salesforce

One, if not, the most popular cloud-based CRM software. Its vastness has spun out a mini-industry of businesses and teams used to integrate and develop bespoke processes. With the GoAnywhere Cloud Connector you can add, update, delete, get and set account, case, contact, lead and opportunity information, along with some other key functions.

A common example might be a sales team who are passed a large list of contacts from the marketing department. They need to import these into Salesforce. GoAnywhere MFT can be used to automate the collection of a csv file, separate out the records and insert these into Salesforce.

SharePoint online

This is a Microsoft cloud-based service that helps organisations share and collaborate with colleagues, partners and customers. The uptake of Office 365 services by enterprises has been immense. Business processes and requirements may grow beyond the service functions provided. The GoAnywhere Cloud Connector can integrate MFT functionality for the movement and management of documents.

An example here might be a business needing a GDPR-compliant process for an automated transfer of personally identifiable information held in Sharepoint. GoAnywhere can read removal requests from a database or flat file and then connect to SharePoint to remove the identifying file/s.

Zendesk

This cloud-based help desk solution is used by more than 200,000 organisations worldwide. It helps them connect to their customers and staff via a number of support channels. The GoAnywhere Cloud Connector for Zendesk allows for the automation of tickets by creating, listing, deleting and merging.

An example might be to work alongside an existing GoAnywhere workflow that collects data from an external trade partner. If the GoAnywhere MFT server is unable to collect the external data – due to a remote server or connectivity issue – the Zendesk Cloud Connector could be used within the workflow error process to raise a helpdesk ticket with the internal or external Zendesk team.

Next steps

You can see a full list of GoAnywhere Cloud Connectors here. Please get in touch with your account manager – or call 0333 123 1240 – to add cloud connectors to your GoAnywhere infrastructure. And if there is a connector you need that is not on the list, get in touch. We can build connectors for you using the web interface.

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Pro2col promoted to GoAnywhere Platinum Certified Partner status

HelpSystems have recognised Pro2col as a Platinum Certified Partner, praising their ‘exceptional product knowledge and experience.’

It’s after three of the team became GoAnywhere MFT certified technicians. Richard Auger, Mark Allen and Lee Norvall – pictured above left to right – all passed their technical proficiency exams last month.

Platinum status is the highest possible accolade from HelpSystems. Partner Manager Melissa O’Leary said: “Pro2col is known worldwide for their industry expertise and are true thought leaders in the secure and managed file transfer market”.

Pro2col are HelpSystems’ fastest growing partner and the partner with the most MFT experience.

“Pro2col is a highly valued GoAnywhere MFT Platinum Certified Partner. The team includes three GoAnywhere MFT Certified Technicians who have exceptional product knowledge and experience.”

Melissa O’Leary, Partner Manager, HelpSystems

Pro2col’s certified technical consultants are expertly placed to evaluate your requirements, demo the software and arrange bespoke evaluations so you can see how it works in your unique environment. When it comes to installations, their in-depth knowledge of MFT means they can configure your solution to achieve maximum efficiency, and support and maintain it going forward.

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Are MFT remote agents right for your organisation?

Are MFT remote agents the right

solution for your organisation?

Are MFT remote agents the right solution for your organisation?

MFT remote agents help you get so much more out of your managed file transfer solution, maximising value and improving efficiency. This blog post explains what an MFT agent is, its role and function, plus example use cases.

What are MFT remote agents?

Managed file transfer (MFT) remote agents are effectively clients that can be centrally managed. MFT agents provide real-time file transfer capabilities that are controlled by you, from a central MFT server. This allows you to send and receive remote files between branch offices, cloud environments, hybrid servers, and on-premise servers. You can offload workload execution to a remote machine. You can also deploy and control workstations from just one interface while keeping focus on security and single-location management. There are five scenarios where MFT agents would make sense for your organisation.

1. Your organisation has multiple locations
If your organisation operates or accesses multiple locations, including local and remote sites, it can be difficult to keep data synchronised and accessible to everyone. MFT Agents tackle this issue directly. They can be installed on servers or workstations in your network to transfer files for processing, monitor folders and transfer files on an automated basis, and run commands or parse data. Using MFT Agents means your files will always be up-to-date between your main location (such as a corporate data centre) and other places, like stores or branch offices.

MFT Agents simplify and automate sent data, and they’re easy to use. You can roll out new files to multiple locations or execute custom scripts on several remote servers at once. Just combine your location-based MFT Agents into a group and schedule what user-defined tasks you need to run on those Agents at a specified time.

2. You want to move files between the cloud and your network
As organisations expand to encompass more employees, locations, and clients, the benefits of using the cloud become more and more apparent – as do security concerns. MFT Agents can be installed on server instances within cloud infrastructure, like Amazon AWS and Microsoft Azure. These MFT Agents can move files between the cloud and your private network automatically, all while keeping your data secure and encrypted.

Your central MFT server should be able to make connections using SOAP and REST APIs, which makes it straight forward to interface with cloud-based applications using Amazon Web Services and Microsoft Azure.

3. You need to connect with trading partners
MFT Agents can be installed on servers owned by your trading partners. Whenever a trading partner places a file in a folder managed by the MFT Agent, your central MFT server can automatically pull the file to your organisation’s network, giving you speedy updates on everything you need to know. In turn, you can do the same, pushing files to your trading partners as the need arises.

4. You are looking for a cost effective way to deploy MFT across your organisation
Organisations can use MFT Agents to deploy MFT across a hub-and-spoke designed internal network. This is achieved by installing MFT Agents on servers or workstations where file transfers need to be performed. Automating your MFT Agents and installing only where needed will greatly reduce the manual work associated with complex and ever-changing environments.

5. You need a quick and secure way to transfer your data
With the onslaught of data breaches in recent years, security is always a primary concern. Timely transfers and file management is also important, especially for organisations working under intense deadlines. MFT solutions address security by encrypting the communication between each MFT Agent and central MFT server with SSL/TLS. Authentication can be set up with a secure, multi-step process, and all MFT Agent interfacing is centrally managed and under your control.

MFT agents case studies

There are lots of use cases of businesses using MFT remote agents to benefit. Here are some of the most popular examples our experts have worked on recently.

Lab work

  • An active use case for one of our customers
  • Agents are installed on lab computers
  • Data is automatically sent to cloud storage via the GoAnywhere server in a hybrid deployment (GoAnywhere & GoAnywhere MFTaaS)
  • Templates allow a common configuration for all computers

Publically accessible devices

  • Traffic speed cameras, traditionally take pictures and periodically upload them via FTP
  • Using a folder monitor the images can be uploaded immediately via secure HTTPS link
  • Software can be automatically distributed to cameras
  • Remote agents can execute native commands to install software as well as distribute

Mobile users

  • Obviously for laptops and other mobile devices
  • Consider trains – an active use case for one of our customers
  • Potentially exchange information with buses
  • Traffic and route information
  • Passenger numbers (especially useful in lockdown!)

Supply chain

  • Remote machines in factories and warehouses
  • Initiate transfers for picklists
  • Distribute delivery run information
  • Return stock level details to central systems

Pro2col experts have delivered many more MFT remote agent use cases. They will be happy to talk through your use case and requirements and outline other examples of MFT remote agents in action. Contact us at any time.

MFT remote agents help you get so much more out of your managed file transfer solution, maximising value and improving efficiency. This blog post explains what an MFT agent is, its role and function, plus example use cases.

What are MFT remote agents?

Managed file transfer (MFT) remote agents are effectively clients that can be centrally managed. MFT agents provide real-time file transfer capabilities that are controlled by you, from a central MFT server. This allows you to send and receive remote files between branch offices, cloud environments, hybrid servers, and on-premise servers. You can offload workload execution to a remote machine. You can also deploy and control workstations from just one interface while keeping focus on security and single-location management. There are five scenarios where MFT agents would make sense for your organisation.

1. Your organisation has multiple locations
If your organisation operates or accesses multiple locations, including local and remote sites, it can be difficult to keep data synchronised and accessible to everyone. MFT Agents tackle this issue directly. They can be installed on servers or workstations in your network to transfer files for processing, monitor folders and transfer files on an automated basis, and run commands or parse data. Using MFT Agents means your files will always be up-to-date between your main location (such as a corporate data centre) and other places, like stores or branch offices.

MFT Agents simplify and automate sent data, and they’re easy to use. You can roll out new files to multiple locations or execute custom scripts on several remote servers at once. Just combine your location-based MFT Agents into a group and schedule what user-defined tasks you need to run on those Agents at a specified time.

2. You want to move files between the cloud and your network
As organisations expand to encompass more employees, locations, and clients, the benefits of using the cloud become more and more apparent – as do security concerns. MFT Agents can be installed on server instances within cloud infrastructure, like Amazon AWS and Microsoft Azure. These MFT Agents can move files between the cloud and your private network automatically, all while keeping your data secure and encrypted.

Your central MFT server should be able to make connections using SOAP and REST APIs, which makes it straight forward to interface with cloud-based applications using Amazon Web Services and Microsoft Azure.

3. You need to connect with trading partners
MFT Agents can be installed on servers owned by your trading partners. Whenever a trading partner places a file in a folder managed by the MFT Agent, your central MFT server can automatically pull the file to your organisation’s network, giving you speedy updates on everything you need to know. In turn, you can do the same, pushing files to your trading partners as the need arises.

4. You are looking for a cost effective way to deploy MFT across your organisation
Organisations can use MFT Agents to deploy MFT across a hub-and-spoke designed internal network. This is achieved by installing MFT Agents on servers or workstations where file transfers need to be performed. Automating your MFT Agents and installing only where needed will greatly reduce the manual work associated with complex and ever-changing environments.

5. You need a quick and secure way to transfer your data
With the onslaught of data breaches in recent years, security is always a primary concern. Timely transfers and file management is also important, especially for organisations working under intense deadlines. MFT solutions address security by encrypting the communication between each MFT Agent and central MFT server with SSL/TLS. Authentication can be set up with a secure, multi-step process, and all MFT Agent interfacing is centrally managed and under your control.

MFT agents case studies

There are lots of use cases of businesses using MFT remote agents to benefit. Here are some of the most popular examples our experts have worked on recently.

Lab work

  • An active use case for one of our customers
  • Agents are installed on lab computers
  • Data is automatically sent to cloud storage via the GoAnywhere server in a hybrid deployment (GoAnywhere & GoAnywhere MFTaaS)
  • Templates allow a common configuration for all computers

Publically accessible devices

  • Traffic speed cameras, traditionally take pictures and periodically upload them via FTP
  • Using a folder monitor the images can be uploaded immediately via secure HTTPS link
  • Software can be automatically distributed to cameras
  • Remote agents can execute native commands to install software as well as distribute

Mobile users

  • Obviously for laptops and other mobile devices
  • Consider trains – an active use case for one of our customers
  • Potentially exchange information with buses
  • Traffic and route information
  • Passenger numbers (especially useful in lockdown!)

Supply chain

  • Remote machines in factories and warehouses
  • Initiate transfers for picklists
  • Distribute delivery run information
  • Return stock level details to central systems

Pro2col experts have delivered many more MFT remote agent use cases. They will be happy to talk through your use case and requirements and outline other examples of MFT remote agents in action. Contact us at any time.

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