Pro2col Reseller Newsletter | May 2020

RPA and COVID-19

Before the global COVID-19 pandemic, businesses were using RPA as a key link in their digital transformation. Now though, it’s become much more tactical. They are implementing pragmatic, quick solutions to handle manual processes whilst staff are absent.

Some solutions deliver this better than others. Automate from HelpSystems clearly stands out from the competition in this respect.

MFT analytics

Did you know you there’s a web-based analytics platform that monitors multiple file transfer solutions from one dashboard? It makes compliance audits, SLA monitoring and troubleshooting so much easier.

Users get visibility of their entire file transfer infrastructure. Plus they can set up different departments – like HR or finance – to monitor their own transfers. This reduces the reliance on IT, saving support time and costs.

The MFT analytics solution we recommend is the Business Activity Monitor (BAM). It’s a great upsell opportunity for your customers using HelpSystems GoAnywhere, Globalscape EFT, Progress MOVEit or IBM Sterling, or a combination.

Benefits of BAM include:

• Real-time visibility in one place
• Streamlined file transfer monitoring infrastructure
• Simplified and reliable SLA management
• Faster problem detection and resolution
• Reduced support time and cost
• Self-service capabilities to end users

We have on-demand webinars demonstrating BAM in use with Globalscape EFT, Progress MOVEit and HelpSystems GoAnywhere MFT. Please email me if you would like access to these.

You can also get in touch to discuss a customer requirement or arrange a quote.

Vendor updates

1. HelpSystems release GoAnywhere MFT 6.5 this week. We’ll share a summary of the main changes with our next update.
2. Progress have just released MOVEit 2020 and our technical team are reviewing the updates.

If any of your customers need any help upgrading, please get in touch. We are authorised to deliver professional services for some of our resellers and can discuss others on a case-by-case basis.

File transfer, automation and systems integration made easy

Whether you work for a small reseller or a large corporation, here’s how we make it easy:

Unrivalled expertise: Pro2col experts have delivered over 800 solutions across the globe, for a wide range of industry sectors and use-cases. We own and manage the world’s only independent and accredited file transfer qualification, the Certified File Transfer Professional (CFTP). Our expertise makes us ideal partners for this technology. 

Single point of contact for the duration of your project:  Our services include – Requirements scoping; Tailored demos; Evaluations and POCs; Quotes; Installations and configuration; Support and maintenance; Training; Documentation. 

Healthy margins and deal registration: We support our partners with healthy margins, deal registration, technical and sales training, marketing support and sales resources, training and more.